As a UX Designer – AI Interfaces within the Department of National Defence, you will design and develop user experiences for artificial intelligence systems and applications. You'll work at the intersection of human-centered design and emerging AI technologies, creating interfaces that make complex AI capabilities accessible and intuitive for military and defence personnel. Your work will directly impact how Canadian Armed Forces members and defence civilians interact with cutting-edge technology in their daily operations.
In this role, you will conduct user research, create wireframes and prototypes, perform usability testing, and collaborate with AI engineers, product managers, and stakeholders to ensure AI interfaces meet user needs and organizational objectives. You'll translate technical AI capabilities into user-friendly designs that enhance decision-making and operational effectiveness. Your responsibilities will include documenting design specifications, maintaining design systems, and iterating on solutions based on user feedback and performance metrics.
You'll work within multidisciplinary teams in a dynamic defence environment where innovation is prioritized. The role offers exposure to advanced technologies, secure networks, and mission-critical applications. You may work in offices located in Ottawa or other Canadian cities, with flexibility to collaborate remotely with distributed teams across the Department.
Key Responsibilities
Contribute to artificial intelligence (ai) product design & prototyping projects and initiatives, Develop, test, and deploy AI/ML models and solutions, Analyze data to support evidence-based decision-making, Document technical approaches and ensure responsible AI practices
Required Skills
Python/R programming, Machine learning frameworks, Data analysis, Statistical modelling, Critical thinking, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To succeed in this role, you should have a bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, Computer Science, or a related field. Relevant diplomas from accredited design or technology programs are also valued. Professional certifications such as Nielsen Norman Group's UX Certification, Google's UX Design Certificate, or similar credentials are advantageous.
Ongoing professional development is supported through government-sponsored training in emerging AI technologies, design methodologies, user research techniques, and government digital standards. The Public Service offers access to courses in inclusive design, accessibility standards (WCAG), and federal usability guidelines. Many employees pursue additional certifications in specialized areas such as AI ethics, accessibility design, or advanced prototyping tools. Participation in design communities of practice and attendance at conferences related to AI and user experience design are encouraged.
Entry Plans
Entry to this position typically occurs through federal public service staffing competitions. Candidates may apply through open competitions advertised on the Government of Canada Jobs website, which are open to Canadian citizens, permanent residents, and temporary residents meeting eligibility criteria. Competition-based processes assess your design portfolio, technical skills, and ability to work within government environments.
The Public Service may also use inventory or talent pools for this emerging role to expedite hiring for multiple positions across defence and other departments. Student programs such as the Federal Student Work Experience Program (FSWEP) or the Post-Secondary Recruitment (PSR) program provide pathways for recent graduates to enter the public service. Lateral moves from other government departments, the private sector, or the Canadian Armed Forces are also possible for experienced UX designers seeking to transition to defence work. Indigenous peoples, persons with disabilities, and members of visible minorities are encouraged to apply, and accommodations are available throughout the hiring process.
Part-Time Options
Part-time opportunities are available depending on organizational needs and staffing models. Many positions within DND offer flexible work arrangements, including compressed work weeks, flexible start and end times, and hybrid work options combining office and remote work. Full remote work may be available for certain tasks and project phases, particularly during research, analysis, and initial design phases, though some in-person collaboration is typically required for workshops, user testing sessions, and stakeholder meetings.
The specifics of flexible and remote work arrangements are determined by the immediate supervisor and may vary based on project requirements, security classifications, and team needs. Employees are encouraged to discuss flexible work options during the hiring process and throughout their employment. DND is committed to supporting work-life balance and recognizes that flexible arrangements can enhance productivity and job satisfaction in knowledge-based roles like UX design.
Related Careers
No related military careers on file for this position.
