Government of Canada / Gouvernement du Canada

Telephone Line Technician

NOC 72204 Electrical Employee Non-Digital
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Overview

Telephone Line Technicians are skilled trades professionals who install, maintain, and repair telecommunications lines and cable systems across Canada. Working for the Department of National Defence, you will support critical communication infrastructure that connects military personnel, bases, and operations. Your expertise ensures that telephone lines, data cables, and related systems function reliably in diverse environments, from established bases to remote field locations. This role is essential to maintaining the communication networks that enable the Canadian Armed Forces to operate effectively. As a Telephone Line Technician, you will perform hands-on technical work including climbing poles and towers, splicing cables, testing connections, and troubleshooting system failures. You will work both indoors and outdoors, often in challenging weather conditions and at various heights. Your work contributes directly to operational readiness by keeping communication systems running smoothly. You will collaborate with other technicians, engineers, and military personnel to plan installations and resolve technical issues. The role requires physical fitness, attention to detail, and a commitment to safety protocols.

Key Responsibilities

Perform electrical tasks maintaining government facilities and assets, Operate tools, equipment, and machinery safely, Follow technical specifications and safety procedures, Maintain records of work performed and materials used

Required Skills

Trade-specific technical skills, Equipment operation, Safety procedures, Blueprint reading, Physical dexterity, Technical proficiency, Attention to detail, Collaboration, Continuous learning

Typical Education

Post-secondary education or equivalent experience relevant to the position

Training

To become a Telephone Line Technician with DND, you typically need a high school diploma or equivalent (Grade 12). Many candidates have completed apprenticeships or trade certifications in telecommunications, electrical work, or related fields. Once hired, you will receive on-the-job training in DND-specific systems, equipment, and procedures. Professional development opportunities include recognized telecommunications certifications, advanced climbing and rescue certifications, and training in specialized military communication systems. DND may also support your progression toward journeyperson status in telecommunications trades. Ongoing training ensures you stay current with evolving technology and safety standards. Physical fitness testing and security clearance screening are required before employment.

Entry Plans

You can enter this career in the federal Public Service through several pathways. The primary method is through a competition advertised on the Government of Canada Job Bank (Canada.ca/jobs) and the DND Civilian Workforce website. Competitions assess your technical knowledge, physical abilities, and suitability for the role. If you have relevant apprenticeship experience or trade credentials, these are valued assets in the selection process. Lateral moves from other federal departments or Canadian Armed Forces release (if you are a former service member) are also possible entry points. Some positions may be filled through staffing pools of pre-screened candidates. Student or graduate programs may occasionally be available for those seeking to launch their career in the trades. Specific entry requirements and timelines are outlined in individual job postings.

Part-Time Options

Telephone Line Technician positions with DND are typically full-time, permanent roles due to the essential nature of telecommunications infrastructure maintenance and support. However, some flexibility may exist depending on the specific work location and operational requirements. Part-time or temporary contract opportunities may occasionally be available during peak maintenance seasons or for specific projects. Remote work is not applicable to this role, as the position requires on-site presence to perform technical work on physical infrastructure. Work schedules may include shift work, weekend availability, or on-call rotation to respond to communication system emergencies. When considering this career, discuss specific scheduling options with your recruitment contact or hiring manager, as arrangements may vary by location and operational needs.