Government of Canada / Gouvernement du Canada

Supervisor - Performance and Talent Management

NOC 11200 Performance and Talent Management Supervisor Non-Digital
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Overview

As a Supervisor - Performance and Talent Management, you'll lead a team responsible for developing and implementing human resources strategies that support organizational performance and employee growth. In this role, you manage performance management programs, talent development initiatives, and succession planning activities across your department or organization. You'll work closely with managers, employees, and senior leadership to identify talent gaps, create development opportunities, and ensure performance standards are met. Your day-to-day responsibilities include overseeing performance review processes, coaching managers on talent management best practices, developing training and mentoring programs, and analyzing workforce data to inform HR decisions. You'll also handle employee relations matters, support retention initiatives, and contribute to organizational planning that aligns human resources with business objectives. You'll work in a collaborative HR environment within a federal department or agency, interacting with managers at all levels, employees seeking development opportunities, and other HR professionals. This role offers the chance to make a meaningful impact on workplace culture and employee engagement across your organization.

Key Responsibilities

Coordinate and oversee daily performance and talent management operations, Assign work, monitor progress, and provide guidance to team members, Review work products for quality and compliance with standards, Contribute to operational planning and process improvement

Required Skills

HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, Team supervision, Work coordination, Quality control, Staff development

Typical Education

Post-secondary diploma or degree; experience in the relevant technical or functional area

Training

To succeed in this role, you typically need a bachelor's degree in human resources management, business administration, organizational psychology, or a related field. Some positions may accept relevant diplomas with substantial work experience in HR or talent management. Professional certifications are valuable and often preferred, including the Certified Human Resources Professional (CHRP) designation, the Professional in Human Resources (PHR), or the Senior Professional in Human Resources (SPHR). Knowledge of Government of Canada HR policies, Treasury Board directives, and the Public Service Labour Relations Act is essential. The Government of Canada supports ongoing professional development through training programs, conferences, and workshops in areas such as performance management, coaching and mentoring, leadership development, and data analytics for HR decision-making. Many employees pursue additional certifications or diplomas in specialized HR areas throughout their careers.

Entry Plans

You can enter this career through several pathways in the federal Public Service. The most common route is through open competitions advertised on the Government of Canada's job board (jobs.gc.ca), where you'll apply with your resume, cover letter, and supporting documents. Departments often advertise supervisor-level positions when vacancies occur. Another pathway is through lateral moves within the Public Service if you already work in an HR role at a lower classification level. Demonstrated performance and relevant experience can lead to promotion competitions or advancement to supervisory positions. Internal candidates often have advantages in these competitions. Some departments maintain talent pools for HR professionals, allowing qualified candidates to be considered for multiple openings without competing each time. Student and early-career programs, such as the Federal Student Work Experience Program (FSWEP) or the Post-Secondary Recruitment Pilot Program (PSRPP), can provide entry points into the Public Service where you can build experience leading to permanent roles. To be successful in any competition, you'll need to demonstrate your HR expertise, supervisory experience, knowledge of performance management principles, and ability to work within the federal Public Service environment.

Part-Time Options

Part-time and flexible work arrangements are often available for this supervisory role, though availability depends on operational needs and departmental policies. Many departments in the National Capital Region and other locations offer hybrid work models combining in-office and remote work days, which is particularly suited to HR work involving meetings, training delivery, and stakeholder engagement. Telework is common for this position, as much of the work involves meetings, document preparation, data analysis, and correspondence that can be done effectively from home. However, as a supervisor, you may be expected to have regular in-office presence for team meetings, employee consultations, and organizational engagement. Formal part-time positions are sometimes available and can be negotiated, particularly if you have strong qualifications and experience. Work-life balance initiatives, compressed work weeks, and flexible scheduling are also options in many departments. Eligibility for these arrangements is determined during the hiring process and may be subject to operational requirements and collective agreement provisions.