Government of Canada / Gouvernement du Canada

Supervisor - Information Technology (IT) Project Management

NOC 21222 IT Project Management Supervisor Digital
Apply Build a Job Description

Overview

As a Supervisor in Information Technology Project Management, you will lead and oversee IT projects that support the operations and strategic objectives of the Department of National Defence. You will manage project teams, develop project plans, allocate resources, and ensure projects are delivered on time and within budget. Your role involves coordinating with stakeholders across the department, managing project scope and timelines, and implementing best practices in IT project management. Your key responsibilities include supervising IT project management staff, directing the planning and execution of complex IT initiatives, monitoring project performance against established metrics, and providing guidance to team members on project methodologies and tools. You will also be responsible for identifying risks, managing budgets, communicating project status to senior management, and ensuring quality standards are maintained throughout the project lifecycle. You will work in a dynamic environment that combines technical knowledge with leadership and organizational skills. Your work environment may include office-based settings, virtual collaboration with teams across multiple locations, and participation in meetings with senior management and external partners. DND relies on skilled IT project managers to ensure critical defence and security systems are delivered effectively.

Key Responsibilities

Coordinate and oversee daily it project management operations, Assign work, monitor progress, and provide guidance to team members, Review work products for quality and compliance with standards, Contribute to operational planning and process improvement

Required Skills

Systems administration, Programming/scripting, Network and security, Cloud technologies, ITIL/ITSM practices, Team supervision, Work coordination, Quality control, Staff development

Typical Education

Post-secondary diploma or degree; experience in the relevant technical or functional area

Training

To succeed in this role, you should have a post-secondary diploma or degree in a relevant field such as computer science, information technology, business administration, or project management. Many supervisors in IT project management hold a bachelor's degree. Professional certifications are highly valued and often expected, including Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or similar credentials from recognized project management bodies. Some positions may require certification in agile methodologies such as Scrum Master (CSM) or SAFe certifications. The Government of Canada and DND provide ongoing professional development opportunities, including training in federal project management frameworks, IT governance, leadership skills, and emerging technologies. You may also have access to tuition subsidies for relevant certifications and courses through DND's learning and development programs.

Entry Plans

You can enter the DND civilian workforce in this role through several pathways. Most commonly, positions are filled through external public service competitions advertised on the Government of Canada's job portal (jobs.gc.ca) and the DND Civilian Workforce Careers website. These competitions are open to Canadian citizens and permanent residents. If you are already working in the federal Public Service, you may be eligible to apply for internal competitions or participate in lateral transfer opportunities. Some positions may be filled from established staffing pools of qualified candidates. As a supervisor-level position, you will typically need to demonstrate previous IT project management experience and supervisory capability. Students and recent graduates may enter through federal student work programs, including the Student Work Placement Program and the Post-Secondary Recruitment Campaign, which can lead to permanent positions. Your educational credentials, certifications, and relevant work experience will be evaluated during the selection process to determine your fit for the role.

Part-Time Options

Part-time and flexible work arrangements may be available depending on operational needs and management approval. Many IT project supervisory roles in DND can accommodate flexible schedules, particularly where project deliverables and team coordination requirements can be met outside traditional full-time hours. Remote and hybrid work options have become more common in IT project management positions across the federal government. Depending on the specific project and departmental requirements, supervisors may be able to work from home for a portion of their week, particularly for activities such as planning, documentation, and virtual team meetings. However, supervisory responsibilities may require occasional in-office presence for leadership activities and team engagement. Flexibility arrangements are determined on a case-by-case basis in consultation with your manager and must align with DND's operational requirements and collective agreement provisions. We encourage candidates to discuss flexible work options during the recruitment process.