As a Supervisor in General Information Management at the Department of National Defence, you will lead a team responsible for managing, organizing, and protecting critical information assets that support defence and security operations. You will oversee the implementation of information management policies, procedures, and systems while ensuring compliance with federal regulations and DND standards. This role combines technical knowledge of information systems with people management skills, as you will be responsible for directing staff, managing workflows, and ensuring your team meets organizational objectives.
Your daily responsibilities will include supervising information management professionals, reviewing and approving information management practices, coordinating with other departments and agencies, and ensuring the security and accessibility of government information. You will also play a key role in identifying process improvements, implementing new technologies, and training your team on evolving information management standards. Working in a dynamic defence environment, you will contribute to operations that are critical to Canada's national security and defence capabilities.
You will work within DND facilities, typically in an office environment, though some remote or flexible arrangements may be available depending on operational needs. Your work will require attention to detail, strong organizational skills, and the ability to manage competing priorities while maintaining the highest standards of information security and integrity.
Key Responsibilities
Coordinate and oversee daily general information management operations, Assign work, monitor progress, and provide guidance to team members, Review work products for quality and compliance with standards, Contribute to operational planning and process improvement
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Team supervision, Work coordination, Quality control, Staff development
Typical Education
Post-secondary diploma or degree; experience in the relevant technical or functional area
Training
To qualify for this position, you will typically need a bachelor's degree from a recognized university in a relevant field such as information science, computer science, business administration, library science, or a related discipline. Some positions may accept equivalent experience combined with relevant coursework or certifications.
Professional certifications that strengthen your candidacy include credentials in information governance, data management, records management, or information security. Government of Canada certifications such as the Certified Information Privacy Professional (CIPP) or certifications from the Information Systems Audit and Control Association (ISACA) are valued.
Once hired, you will participate in mandatory Government of Canada training, including security awareness, workplace conduct, and official languages training if required. DND provides ongoing professional development in information management practices, leadership skills, and emerging technologies. Many employees pursue additional certifications or attend conferences and workshops to stay current with information management trends and best practices.
Entry Plans
Entry into this supervisory position typically occurs through open competitions posted on the Government of Canada's job portal (Jobs.gc.ca). Candidates may apply directly to advertised Supervisor - General Information Management positions at DND.
Lateral moves are common in the Public Service. If you are already employed as an Information Management professional at DND or another federal department, you may be selected for a supervisor role through internal competitions or deployment opportunities. Some positions may be filled through staffing processes that identify high-performing individual contributors ready to take on supervisory responsibilities.
The Public Service also offers student and early-career development programs that can lead to information management roles. These include the Co-op Student Program and the Post-Secondary Recruitment Campaign, which provide pathways into the federal Public Service. Once established in an information management role, you can progress to supervisor and senior management positions through internal development and competition.
All candidates must obtain security clearance (typically Secret or Top Secret level) as a condition of employment with DND. The clearance process includes a background investigation and takes several months to complete.
Part-Time Options
Part-time and flexible work arrangements for Supervisors in General Information Management at DND are subject to operational requirements and management approval. While supervisory roles typically require full-time presence to effectively lead teams and ensure continuity of operations, many DND locations are exploring flexible work options.
Remote work may be available on a case-by-case basis, depending on the nature of your duties and your organization's policies. Some information management functions can be performed remotely with proper security measures in place, though regular in-person presence is usually required for team leadership and internal collaboration.
Flexible hours, compressed work weeks, and job-sharing arrangements may be negotiated with your manager, subject to collective agreement provisions and operational needs. DND is committed to supporting work-life balance and employee wellness, and HR can discuss what arrangements may be feasible for your specific role. It is recommended to discuss flexible work options during the hiring process or early in your employment.
Related Careers
No related military careers on file for this position.
