As a Supervisor - Excise Tax Collection, you lead a team responsible for administering and collecting excise taxes on specific goods at Canada's borders and domestic locations. You oversee revenue officers and support staff who ensure compliance with excise tax legislation, process collections, and maintain accurate records. This role combines management responsibilities with technical knowledge of tax regulations, customs procedures, and border operations. You work in a dynamic environment where accuracy, compliance, and public safety are paramount. Your leadership ensures your team delivers consistent service to taxpayers, importers, and the public while meeting departmental performance targets. This position offers the opportunity to directly impact Canada's revenue collection and border security objectives.
Key Responsibilities
Coordinate and oversee daily border services operations, Assign work, monitor progress, and provide guidance to team members, Review work products for quality and compliance with standards, Contribute to operational planning and process improvement
Required Skills
Threat assessment, Investigation techniques, Emergency response, Situational awareness, Physical fitness, Team supervision, Work coordination, Quality control, Staff development
Typical Education
Post-secondary diploma or degree; experience in the relevant technical or functional area
Training
To qualify for this position, you typically need a secondary school diploma or equivalent, combined with several years of progressively responsible experience in excise tax collection, customs operations, or related revenue administration work. Many candidates hold post-secondary education in business administration, accounting, public administration, or related fields. Professional certifications such as those offered by professional accounting bodies can enhance your qualifications. Once hired, you will receive formal supervisory training through the Canada School of Public Service, including courses in people management, performance evaluation, conflict resolution, and leadership. You will also complete specialized training in excise tax legislation, the Excise Tax Act, and departmental policies. Ongoing professional development is encouraged, with opportunities to advance your knowledge of tax law, financial management, and strategic leadership through departmental and external programs.
Entry Plans
Entry into this supervisory role typically occurs through advertised competitions open to Canadian citizens. You may enter as a Supervisor if you have already worked in a revenue officer or related position within the Public Service and have demonstrated supervisory potential. Many supervisors advance from the Revenue Officer classification after gaining experience and successfully completing merit-based promotions. The Government of Canada also conducts periodic recruitment campaigns for supervisory positions in border services. Lateral moves from other federal departments with similar responsibilities may be considered if your experience aligns with the role requirements. Some candidates enter through student or graduate recruitment programs and progress through the revenue officer ranks before reaching supervisory level. Keep an eye on the Government of Canada Job Bank and departmental career pages for current competitions and opportunities.
Part-Time Options
Supervisor positions in excise tax collection are typically offered on a full-time, permanent basis due to the operational and management responsibilities involved. However, the Government of Canada does offer flexible work arrangements in many cases, which may include flexible hours, compressed work weeks, or telework options depending on operational needs and management approval. Remote work may be available for certain administrative or planning aspects of the role, though regular in-person presence is usually required for team supervision, training, and coordination at border locations or revenue offices. Part-time supervisory positions are uncommon in this classification, as the role requires consistent leadership and presence. If flexible arrangements are important to you, we encourage you to discuss possibilities with hiring managers during the recruitment process, as accommodations may be available on a case-by-case basis.
Related Careers
No related military careers on file for this position.
