As a Social Services Program Officer in the Department of National Defence, you will develop, implement, and evaluate social service programs and policies that support the health and well-being of military personnel, veterans, and their families. You will work collaboratively with interdisciplinary teams to identify social needs, design evidence-based interventions, and ensure programs meet the diverse needs of our communities. This role combines research, policy analysis, and program management to create meaningful impact on people's lives.
Your responsibilities will include conducting needs assessments, analyzing social trends and data, consulting with stakeholders, and recommending program improvements. You will prepare reports, briefing documents, and recommendations for senior management, while maintaining awareness of federal legislation, departmental policies, and best practices in social services delivery. You will also monitor program effectiveness, manage budgets, and coordinate with internal and external partners to ensure seamless service delivery.
You will work in a dynamic environment within DND headquarters, regional offices, or military bases across Canada. This role offers the opportunity to make a direct difference in the lives of service members and veterans while contributing to the strategic priorities of the Department of National Defence.
Key Responsibilities
Provide social services services to clients and patients, Assess needs and develop treatment or service plans, Maintain accurate clinical and case records, Collaborate with multidisciplinary teams to deliver care
Required Skills
Clinical skills, Patient/client assessment, Empathy and communication, Record-keeping, Interdisciplinary collaboration, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To enter this position, you typically need a bachelor's degree in social work, social sciences, public policy, public administration, or a related field from a recognized institution. Some positions may accept equivalent work experience in social services, program evaluation, or policy development.
Professional certifications such as a Social Work designation (where applicable in your province) or credentials in program evaluation are assets. The Government of Canada provides ongoing professional development opportunities, including training in policy analysis, project management, federal processes, and sector-specific knowledge. You may also have access to tuition support for pursuing advanced certifications or graduate-level education relevant to your career development.
Entry Plans
You can enter this career through several pathways within the federal Public Service. Most positions are filled through advertised competitions open to Canadian citizens. You may apply directly when positions are posted on the Government of Canada Jobs website. Some departments also maintain talent pools for Social Services positions, allowing qualified candidates to be considered for multiple opportunities.
If you are a recent graduate, you may be eligible for the Federal Student Work Experience Program (FSWEP) or the Post-Secondary Recruitment Campaign (PSRC) to gain initial government experience. Current public service employees can transition into this role through internal competitions or lateral moves between departments. Indigenous candidates, persons with disabilities, and members of visible minorities are encouraged to apply, as the Government of Canada is committed to building a diverse and inclusive workforce.
Part-Time Options
Part-time and flexible work arrangements are often available for Social Services Program Officer positions, depending on operational needs and departmental policy. Many positions support telecommuting and hybrid work models, particularly for research, analysis, and administrative tasks. Remote work options allow you to balance professional responsibilities with personal commitments while maintaining productivity.
Flexible scheduling, job sharing, and compressed work weeks may be negotiated with your manager based on business requirements and collective agreement provisions. The specific availability of these arrangements will depend on the location and nature of your duties. We encourage you to discuss flexible work options during the recruitment process and with your manager once hired.
Related Careers
No related military careers on file for this position.
