Shipping and Receiving Agents play a vital role in the Department of National Defence's supply chain operations. They are responsible for receiving, inspecting, storing, and dispatching materials, equipment, and supplies to support military operations and defence activities across Canada. These professionals ensure that all incoming and outgoing shipments are accurately documented, properly handled, and delivered on time to meet operational requirements.
In this role, you will manage inventory control, verify shipment contents against documentation, operate material handling equipment, and maintain organized warehouse facilities. You'll work with various stakeholders including logistics personnel, vendors, and end-users to coordinate the smooth movement of goods. Attention to detail, organizational skills, and the ability to work efficiently in a fast-paced warehouse environment are essential for success.
Shipping and Receiving Agents typically work in warehouse and distribution centres located at DND facilities across the country. The work environment can be physically demanding, involving lifting, standing for extended periods, and operating equipment such as forklifts and pallet jacks. You may be required to work shifts, including evenings or weekends, depending on operational needs.
Key Responsibilities
Perform warehouse services functions per GC procurement policies, Process requisitions, contracts, and procurement documents, Manage vendor relationships and monitor contract performance, Maintain asset and inventory records
Post-secondary education or equivalent experience relevant to the position
Training
To qualify as a Shipping and Receiving Agent with DND, you typically need a high school diploma or equivalent. Many candidates benefit from completing a warehouse operations or supply chain certificate program, though this is not always required.
Key certifications that enhance your career prospects include a valid driver's license, forklift operation certification, and WHMIS (Workplace Hazardous Materials Information System) certification. These certifications may be obtained before hiring or provided through on-the-job training after you join DND.
Once employed, the Canadian Armed Forces and DND provide ongoing professional development opportunities including advanced inventory management systems training, supply chain coordination courses, and health and safety certifications. Many employees pursue additional qualifications through federal training programs to advance into supervisory or specialized supply chain roles.
Entry Plans
There are several pathways to become a Shipping and Receiving Agent in the Government of Canada:
**Public Service Competitions:** The primary route is through open competitions posted on the Government of Canada Jobs website. These competitions are merit-based and open to Canadian citizens, permanent residents, and other eligible candidates. You can apply whenever positions are advertised with DND or other federal departments.
**Canadian Armed Forces Member Transition:** If you are releasing from the CAF, you may have priority consideration or expedited processes for civilian positions, particularly if your military background includes supply or logistics experience.
**Student and Youth Programs:** The Federal Student Work Experience Program (FSWEP) and Post-Secondary Recruitment Campaign (PSRC) offer opportunities for students and recent graduates to gain federal work experience that can lead to permanent positions.
**Lateral Moves:** If you are already a federal public servant in another position, you can apply for internal competitions or expression of interest processes that may offer priority access to openings.
**Staffing Pools:** DND may maintain staffing pools of pre-qualified candidates for warehouse services positions, allowing faster hiring when positions become available.
Part-Time Options
Shipping and Receiving Agent positions at DND are typically offered on a full-time, permanent basis due to the operational nature of warehouse and supply chain functions. However, depending on the specific location and operational needs, some flexibility may be available.
Part-time opportunities occasionally exist during peak operational periods or at certain facilities, though these are generally limited. When available, part-time positions follow the same qualification requirements as full-time roles.
Remote work is not feasible for this role, as the work requires your physical presence in the warehouse to handle materials, operate equipment, and manage inventory. However, some administrative aspects of the position may offer flexibility in scheduling. Shift work, including early mornings, evenings, or rotating schedules, is common in warehouse operations to ensure continuous supply chain support. When considering this career, be prepared for a hands-on, on-site work environment where your presence is essential to operational success.
