Records Management Technicians are essential members of the Department of National Defence's information management team. They are responsible for organizing, maintaining, and retrieving records and documents across the organization to ensure information is accessible, protected, and managed in accordance with federal regulations and DND policies. These professionals work with both paper and digital records, implementing classification systems and ensuring compliance with the Access to Information and Privacy (ATIP) Act and Library and Archives Canada standards.
In this role, you will perform a variety of tasks including receiving and processing incoming documents, filing records in appropriate systems, scanning and digitizing documents, conducting audits to ensure records are properly maintained, and assisting with the transfer of records to long-term storage or archival facilities. You will also provide support to staff members who need to retrieve specific documents or information, and may train others on proper records management procedures and systems.
Records Management Technicians typically work in office environments within DND headquarters, bases, wings, or other defence establishments. The work can be repetitive and detail-oriented, requiring strong organizational skills and attention to accuracy. You will interact regularly with various departments and personnel across the organization, making communication and customer service skills valuable assets in this position.
Key Responsibilities
Perform information asset management / operations activities per GC IM policies, Manage information assets through their lifecycle, Ensure compliance with access to information and privacy requirements, Support information governance and standards
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
A high school diploma or equivalent is the minimum educational requirement for entry into this position. Many successful Records Management Technicians have completed a college diploma or certificate program in records management, library science, office administration, or a related field. These programs provide foundational knowledge of information management principles, filing systems, document organization, and relevant legislation.
Once hired with the Department of National Defence, you will receive on-the-job training specific to DND systems, procedures, and security requirements. The Government of Canada offers professional development opportunities through the Public Service Learning Portal, including courses in records management best practices, information governance, and digital document management systems. Many technicians pursue professional certifications such as those offered by the Association of Canadian Archivists or the Canadian Information Processing Society to advance their careers and deepen their expertise.
Entry Plans
There are several pathways to becoming a Records Management Technician in the Department of National Defence. The most common route is through open competition job postings on the Government of Canada's job board (jobs.gc.ca), where candidates compete based on their education, experience, and demonstrated competencies. DND also maintains inventory lists and talent pools of qualified candidates, which may result in direct offers to those who have previously applied.
Students and recent graduates may have opportunities through federal student employment programs, including the Federal Student Work Experience Program (FSWEP) and the Post-Secondary Recruitment Initiative (PSRI), which can lead to permanent positions. Veterans and military spouses may have access to priority consideration in certain competitions or lateral appointment processes. Existing Government of Canada employees can also apply for Records Management Technician positions and may benefit from internal appointment processes. All candidates must meet security clearance requirements appropriate to the position and be Canadian citizens or permanent residents.
Part-Time Options
Records Management Technician positions within DND typically offer flexible work arrangements, though this can vary by location and operational requirements. Many positions are available on a full-time basis; however, part-time opportunities may exist depending on the specific unit's needs. Remote work options have expanded across the federal public service and may be available for certain records management tasks that do not require hands-on interaction with physical documents or systems that must be accessed on-site.
The Department of National Defence supports work-life balance initiatives, including flexible hours, compressed work weeks, and telework arrangements where operationally feasible. Employees are encouraged to discuss flexible work options with their managers and human resources representatives. The specific availability of part-time or remote work will depend on your location, your supervisor's approval, and the nature of the records management activities required in your position.
Related Careers
No related military careers on file for this position.
