Government of Canada / Gouvernement du Canada

Records Management Officer

NOC 12112 Information Asset Management / Operations Employee Digital
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Overview

Records Management Officers play a vital role in helping Department of National Defence teams organize, protect, and access information effectively. You will manage the creation, storage, retrieval, and disposal of records across paper and digital formats, ensuring compliance with federal regulations and departmental policies. This position requires attention to detail, organizational skills, and a commitment to information security and privacy. Records Management Officers work in various DND environments—from headquarters offices to operational bases—supporting decision-making, accountability, and historical preservation. You'll collaborate with colleagues across multiple departments and levels to implement records management systems, train staff, and maintain the integrity of official documents.

Key Responsibilities

Perform information asset management / operations activities per GC IM policies, Manage information assets through their lifecycle, Ensure compliance with access to information and privacy requirements, Support information governance and standards

Required Skills

Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Technical proficiency, Attention to detail, Collaboration, Continuous learning

Typical Education

Post-secondary education or equivalent experience relevant to the position

Training

To become a Records Management Officer with DND, you typically need a secondary school diploma or equivalent. Many successful candidates have completed college-level training in records management, library science, or information management. Professional certifications such as Certified Records Manager (CRM) or Certified Information Professional (CIP) are valuable and often supported through departmental professional development. DND provides on-the-job training in government-specific systems, Access to Information and Privacy (ATIP) legislation, Library and Archives Canada standards, and departmental records management tools. Ongoing learning opportunities include workshops on emerging technologies, information governance, and advanced classification systems. Strong computer skills and familiarity with database management systems are essential and continuously developed throughout your career.

Entry Plans

You can enter the Records Management Officer stream through several pathways within the federal Public Service. Most common is a Public Service Commission (PSC) staffing process—open competitions or closed competitions for internal candidates. DND regularly posts Records Management Officer positions at various salary levels depending on experience and qualifications. If you are already a federal public servant, you may apply through internal competitions or lateral moves from related roles in information management, library services, or administrative support. The Canadian Armed Forces also hires civilians directly for these positions through recruitment campaigns. Some candidates begin as Records Management Assistants or Technicians and advance through promotion competitions. Relevant student work experience programs and co-op placements with DND can provide a pathway to permanent employment once you complete your education.

Part-Time Options

Records Management Officer positions at DND typically offer flexibility in work arrangements. Many offices accommodate part-time work, job-sharing, and compressed work weeks depending on operational needs and management approval. Remote work options have expanded across DND, particularly for administrative and records management duties that do not require daily access to physical filing systems or secure facilities. However, some responsibilities—such as managing classified records, conducting file audits, or handling sensitive documents—may require on-site presence. Flexible schedules are often available to support work-life balance. Interested candidates should discuss specific scheduling and remote work options with their hiring manager, as arrangements vary by location and departmental requirements. Parental leave, leave without pay, and other statutory benefits apply to all eligible employees regardless of work arrangement.