Government of Canada / Gouvernement du Canada

Public Outreach Education Officer

NOC 41405 Public Outreach Employee Non-Digital
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Overview

Public Outreach Education Officers develop and deliver educational programs and communications that inform Canadians about Department of National Defence (DND) initiatives, military operations, and public services. Working within DND's communications and engagement teams, these professionals create accessible content for diverse audiences including students, community groups, educators, and the general public. Your role bridges the gap between military operations and civilian understanding, ensuring transparent and accurate information reaches Canadians through various channels. As a Public Outreach Education Officer, you will manage relationships with educational institutions, community organizations, and media partners. You'll design curriculum-based materials, coordinate school visits and public events, respond to information requests, and evaluate the effectiveness of outreach programs. Your work directly supports DND's mandate to maintain public trust and understanding of Canadian defence priorities. This role requires strong communication skills, cultural awareness, and the ability to translate complex military and defence concepts into engaging educational content. You'll work in a collaborative environment with communications specialists, subject matter experts, and external stakeholders. Your position may be based in a regional office, national headquarters, or deployed to support major public engagement initiatives. The work is varied and dynamic, offering opportunities to contribute meaningfully to public education while representing Canadian military values.

Key Responsibilities

Perform public outreach duties within the relationship management function, Prepare reports and documentation as required, Collaborate with team members and stakeholders, Maintain records and ensure compliance with relevant policies

Required Skills

Stakeholder engagement, Negotiation, Cross-cultural competence, Diplomatic communication, Partnership building, Technical proficiency, Attention to detail, Collaboration, Continuous learning

Typical Education

Post-secondary education or equivalent experience relevant to the position

Training

A bachelor's degree in education, communications, public relations, social sciences, or a related field is typically required. Some positions may accept equivalent work experience in public outreach, program delivery, or education administration. Strong writing and presentation skills are essential, as you'll regularly create educational materials and present to groups of varying ages and backgrounds. Professional development opportunities include training in public engagement best practices, digital communications, curriculum design, and defence policy briefings. Many officers pursue certifications in project management, instructional design, or communications from recognized professional bodies. DND provides internal training on military history, defence operations, security protocols, and government communications standards. You may also attend workshops on audience analysis, accessibility standards, and evaluation methods to continuously improve program effectiveness. Ongoing professional development is supported through access to Government of Canada learning platforms, conference attendance, and mentorship from experienced outreach professionals. As you advance, leadership and strategic communications training prepares you for senior positions managing larger programs and teams.

Entry Plans

Entry into the Public Outreach Education Officer position typically occurs through open competition advertised on the Public Service Commission (PSC) website and the Government of Canada Jobs portal. Competitions may be national or regional depending on staffing needs and may specify education or experience requirements aligned with the role's complexity level. Several pathways lead to this career: Recent graduates can apply directly if they hold the required education credential, while experienced professionals in education, communications, or related fields can transition laterally from other government departments or private sector roles. The Canadian Armed Forces also considers internal applications from military members interested in civilian careers within DND. Students can explore this field through Government of Canada internship and student employment programs, which provide practical experience in communications and outreach. Some positions are filled through priority hiring mechanisms for veterans or through staffing pools created from previous competitions. Networking with DND communications teams and attending Government of Canada recruitment events can provide valuable insights into application requirements and career expectations.

Part-Time Options

Part-time and flexible work arrangements are available for Public Outreach Education Officers, though availability depends on operational needs and the specific position. Many regional and headquarters-based positions offer flexible scheduling to accommodate program delivery requirements, which may include evening school visits or weekend community events. Remote work opportunities have expanded across the Government of Canada, and portions of this role—such as content development, program planning, and stakeholder correspondence—can often be performed from home. However, some responsibilities, particularly in-person event coordination, school visits, and direct public engagement, typically require on-site or in-field presence. Flexible hours are particularly common for professionals managing multiple outreach initiatives, allowing you to adjust schedules around program delivery timelines and public events. Telecommuting options are typically negotiated with your manager based on role requirements and departmental policies. These arrangements support work-life balance while maintaining DND's commitment to consistent public engagement and education delivery.