As a Manager - Warehouse Services with the Department of National Defence, you will lead and oversee the day-to-day operations of warehouse and storage facilities that support Canada's defence mission. You will manage teams responsible for receiving, storing, organizing, and distributing materials and equipment essential to military operations and support services. This role combines strategic planning with hands-on operational management, ensuring that supply chain processes are efficient, secure, and compliant with federal regulations and DND standards.
Your responsibilities will include supervising warehouse staff, implementing inventory management systems, optimizing storage solutions, and ensuring the safe handling of materials ranging from routine supplies to specialized defence equipment. You will work closely with other departments within DND, external suppliers, and logistics partners to maintain seamless supply chain operations. You will also be accountable for budget management, performance metrics, health and safety compliance, and the continuous improvement of warehouse processes.
You will work in a structured military-influenced environment where precision, accountability, and teamwork are essential. Depending on the location, you may work in large-scale distribution centres, field warehouses, or specialized storage facilities. The work is operational and dynamic, requiring strong problem-solving skills and the ability to adapt to changing priorities that support military readiness and operational effectiveness.
Key Responsibilities
Plan and manage the delivery of warehouse services services and programs, Supervise and develop staff within the warehouse services team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To enter this role, you typically need a high school diploma or equivalent, with additional education in supply chain management, logistics, or business administration being advantageous. Many successful candidates hold a college diploma or university degree in logistics, supply chain management, or a related field.
Professional certifications that enhance your qualifications include the Certified Professional in Supply Management (CPSM), Canadian Professional in Logistics (CPL), or certifications in warehouse management systems and inventory control. DND may also recognize trade credentials such as forklift operation certification or hazardous materials handling certifications.
Once hired, you will receive comprehensive on-the-job training specific to DND warehouse operations, federal procurement policies, military supply chain procedures, and the technology systems used to manage inventory. The Canadian Armed Forces and DND also support continuing professional development through workshops, seminars, and formal education programs to help you advance your career in supply chain management.
Entry Plans
Entry into the Manager - Warehouse Services position with DND typically occurs through a competitive staffing process. You can apply for advertised competitions on the Government of Canada's Job Bank (jobs.gc.ca) or directly through DND's recruitment portal. These competitions are open to both Canadian citizens currently employed in the federal Public Service and external candidates.
If you are already a federal public servant, you may be eligible to apply for internal competitions or participate in priority rehire pools. Many managers in this role have progressed from warehouse operator or supervisor positions within DND, demonstrating advancement opportunities for those starting at lower classification levels.
Externally, if you have relevant warehouse, logistics, or supply chain experience from the private sector or military service, you can apply directly to open Manager - Warehouse Services competitions. Your previous supervisory experience, knowledge of inventory systems, and understanding of operations management will be valued in the selection process.
Student or early-career entry points are also available through DND's Student Work Program or the Canadian Armed Forces Regular Force or Reserve Force, where you can gain foundational warehouse and logistics experience before transitioning to a civilian management position.
Part-Time Options
The Manager - Warehouse Services position is typically a full-time, permanent role. However, the federal Public Service does support flexible work arrangements where operational needs permit. Depending on the specific warehouse location and its operating hours, some positions may offer flexible start and end times or compressed work weeks.
Remote work is generally limited for this role, as warehouse management requires physical presence to supervise staff, oversee operations, and ensure health and safety compliance. However, some administrative and planning components of the role may be performed off-site with supervisor approval.
Part-time or job-sharing arrangements are uncommon for management positions at this level but may be negotiated on a case-by-case basis depending on operational requirements and the needs of the individual employee. We encourage you to discuss flexible work options during the recruitment and onboarding process to understand what accommodations may be available at your specific location.
Related Careers
No related military careers on file for this position.
