As a Manager - Learning and Development, you will lead the design, delivery, and evaluation of learning programs and initiatives that develop the skills and capabilities of Department of National Defence civilian employees. You will work collaboratively with senior leaders, human resources partners, and training specialists to identify organizational learning needs and create targeted solutions that support workforce development and organizational objectives.
In this role, you will manage a team of learning and development professionals, oversee budgets and resources, and ensure that learning initiatives align with DND priorities and government-wide talent management strategies. Your responsibilities include planning and implementing training programs, managing learning platforms and tools, monitoring program effectiveness through evaluation metrics, and staying current with emerging learning trends and best practices in the public service and broader sectors.
You will work in a dynamic environment where you collaborate across multiple departments and levels of the organization. This is a key strategic role that directly impacts employee engagement, retention, and organizational performance through the development of people and capabilities.
Key Responsibilities
Plan and manage the delivery of learning and development services and programs, Supervise and develop staff within the learning and development team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
A bachelor's degree in human resources management, organizational development, adult education, instructional design, or a related field is typically required. Some positions may accept equivalent work experience in learning and development or human resources management.
Professional certifications that strengthen your candidacy include the Certified Professional in Learning and Performance (CPLP) from the Association for Talent Development, the Certified Professional in Human Resources (CPHR), or project management credentials such as the Project Management Professional (PMP).
Ongoing professional development is encouraged and may include advanced training in instructional design, change management, digital learning platforms, talent management systems, and leadership development. Government of Canada employees have access to learning opportunities through the Canada School of Public Service and other approved professional development programs.
Entry Plans
Entry into this position typically occurs through a public service competition process. Candidates may apply to open competitions posted on the Government of Canada Job Bank and the DND Careers website. Competition requirements usually include a combination of education and relevant work experience in learning and development, human resources, or related fields.
Lateral moves within the federal public service are also common, where employees in related HR roles transition into learning and development management positions. The Government of Canada Learning and Development Program and other feeder programs may provide pathways for those developing expertise in this field.
Candidates with private sector experience in training management, corporate learning programs, or organizational development may also be considered if they meet the education and experience requirements and demonstrate an understanding of public service values and context.
Part-Time Options
Managers - Learning and Development typically work full-time; however, the federal public service is increasingly flexible on work arrangements. Many DND civilian positions now offer hybrid or flexible work options, allowing employees to work from home on certain days while maintaining presence at the office for meetings and team collaboration.
Part-time or job-sharing arrangements may be available in some circumstances and are determined based on operational requirements and management approval. Employees are encouraged to discuss flexible work options with their managers and human resources advisors to find arrangements that support both personal needs and program delivery. Telework and flexible hours are often supported for administrative and planning activities, though some in-person time may be required for team meetings, stakeholder consultations, and training delivery.
Related Careers
No related military careers on file for this position.
