As a Manager - Information Technology (IT) Project Management, you will lead the planning, execution, and delivery of IT projects across the Department of National Defence. You will be responsible for managing project scope, timelines, budgets, and resources while ensuring alignment with organizational strategic objectives. This role requires you to oversee teams of IT professionals, coordinate with stakeholders at all levels, and maintain the highest standards of project governance and quality assurance.
Your day-to-day responsibilities will include developing project plans, managing risks and issues, monitoring project progress against established metrics, and reporting status to senior leadership. You will serve as the primary point of contact for project sponsors and stakeholders, ensuring clear communication and expectation management throughout all project phases. Your technical knowledge combined with leadership skills will be essential in bridging the gap between IT teams and business units.
You will work in a dynamic, collaborative environment within the Department of National Defence. This role offers the opportunity to impact critical defence and security initiatives while developing and mentoring IT professionals. You may work on diverse projects ranging from infrastructure modernization to systems implementation, contributing directly to the operational effectiveness of Canada's defence capabilities.
Key Responsibilities
Plan and manage the delivery of it project management services and programs, Supervise and develop staff within the it project management team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Systems administration, Programming/scripting, Network and security, Cloud technologies, ITIL/ITSM practices, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
Candidates typically possess a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. A master's degree in Business Administration, Project Management, or Information Technology is considered an asset.
Professional certifications are highly valued for this position. These may include: Project Management Professional (PMP), PRINCE2 (Practitioner or higher), Certified Associate in Project Management (CAPM), or equivalent credentials. Government of Canada also recognizes certifications specific to IT service management such as ITIL.
Continuing professional development is encouraged and supported within the Public Service. The Public Service Learning Portal offers courses in project management, leadership, and IT governance. The Treasury Board Secretariat and the Canadian Armed Forces provide access to specialized training programs. You will be expected to maintain your professional certifications and stay current with evolving project management best practices and IT industry standards.
Entry Plans
Entry into this career in the DND civilian workforce typically occurs through several pathways. Most commonly, candidates enter via competitive staffing processes (job competitions) posted on the Government of Canada's Job Bank (jobs.gc.ca). These competitions are open to Canadian citizens and permanent residents and assess candidates on required technical and managerial competencies.
Many managers in this career have progressed from within the IT field, advancing from IT Specialist, IT Analyst, or Project Coordinator positions. Internal candidates can apply for competitions or participate in development opportunities that prepare them for management roles.
The Government of Canada also operates student recruitment programs, including the Federal Student Work Experience Program (FSWEP) and post-graduation recruitment initiatives, which provide pathways into the public service for recent graduates. Lateral moves from other federal departments or from the Canadian Armed Forces (CAF) military to civilian positions are also possible.
Candidates should maintain an active Government of Canada user account (Sign-In Partner account) to monitor job opportunities. Securing a Top Secret security clearance is typically required for positions supporting defence operations, which involves a formal vetting process.
Part-Time Options
Full-time employment is the standard for this managerial position; however, flexible work arrangements may be available depending on operational requirements and departmental policy. Many DND civilian employees benefit from flexible hours or compressed work weeks, allowing adjustment of start and end times while maintaining full-time hours.
Remote and hybrid work options have expanded within the Government of Canada. Depending on the specific duties and security classification of projects, managers in this role may have opportunities to work from home on certain days per week or on a full-time remote basis. This flexibility must be negotiated with your direct supervisor and approved based on operational needs and security protocols.
Part-time or job-sharing arrangements for managerial positions are less common due to the continuous nature of project oversight and stakeholder engagement. However, if such arrangements are a priority, these can be discussed during the recruitment or onboarding process. The Department encourages work-life balance and will work with employees to explore options that align with both organizational needs and personal circumstances.
Related Careers
No related military careers on file for this position.
