As a Manager of Information Management Policy and Governance, you will lead the development, implementation, and oversight of information management policies and governance frameworks across the Department of National Defence. You will be responsible for ensuring that DND's information management practices align with Treasury Board standards, government-wide directives, and legislative requirements. This role involves providing strategic direction on how the organization manages, protects, and leverages information as a critical asset.
Your responsibilities will include developing and updating IM policies, establishing governance structures and decision-making authorities, monitoring compliance with IM standards, and advising senior leadership on emerging IM challenges and opportunities. You will collaborate with various stakeholders across the department, including IT specialists, subject matter experts, and business units, to ensure policies are practical, implementable, and aligned with organizational objectives. You will also represent DND in interdepartmental forums and working groups focused on information management best practices.
This position operates in a dynamic, fast-paced environment where information security, digital transformation, and open government initiatives are constantly evolving. You will work in an office setting, primarily in Ottawa, with occasional travel for meetings and consultations. The role requires strong analytical skills, policy expertise, and the ability to influence and communicate complex IM concepts to diverse audiences.
Key Responsibilities
Plan and manage the delivery of information management policy and governance services and programs, Supervise and develop staff within the information management policy and governance team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To succeed in this role, you should have a university degree, preferably in computer science, information systems, business administration, public administration, or a related field. While formal education in information management or library science is valuable, equivalent experience in IM policy development, governance frameworks, or related areas is also recognized.
Professional certifications that enhance your qualifications include Certified Information Manager (CIM), Project Management Professional (PMP), or certifications in information governance and compliance. Government of Canada employees have access to ongoing professional development through the Treasury Board Learning Portal, the Canada School of Public Service, and departmental training programs focused on IM standards, privacy legislation, and Treasury Board Treasury Policies.
You will also be expected to maintain knowledge of Government of Canada IM standards and directives, including the Directive on Management of Information and Information Technology (TB Directive 2017-04) and the Treasury Board Policy on Government Security. Many managers in this field pursue advanced certifications in information governance, records management, or data management to stay current with evolving best practices.
Entry Plans
Entry into this manager-level position typically occurs through federal public service competitions. You may be recruited from outside the public service, or you may advance into this role from within DND or other government departments. Common pathways include:
Public Service Competitions: DND regularly posts competitions for manager-level IM positions. These are open to Canadian citizens and permanent residents and typically require you to demonstrate management experience, IM policy knowledge, and a track record of leading teams and strategic initiatives.
Lateral Moves: If you are already working in the federal public service, you may transition into this role from related positions in information management, IT governance, or policy development within your current department or through interdepartmental moves.
Student and Graduate Programs: The Public Service Commission offers the Post-Secondary Recruitment Initiative (PSRI) and the Interchange Canada program, which can provide pathways into management roles for recent graduates with relevant education and demonstrated potential.
To be competitive, you should have progressively responsible experience in information management, policy development, or a related field, combined with formal management training or demonstrated supervisory experience. You will need to pass a security screening process and meet language requirements (typically bilingual for manager-level positions in Ottawa).
Part-Time Options
Part-time and flexible work arrangements are available for this role, subject to operational requirements and manager approval. Many information management positions within DND support flexible schedules, compressed work weeks, and telework options, particularly given that much of the work involves policy development, stakeholder consultation, and document preparation that can be performed remotely.
Remote and hybrid work arrangements have become increasingly common in IM policy roles since the shift to digital-first government operations. Depending on the specific unit and workload, you may be able to negotiate working from home several days per week, with in-office time reserved for team meetings, stakeholder consultations, and strategic planning sessions.
Part-time opportunities at the manager level are less common than at lower classifications, as most manager positions require full-time commitment. However, if you are seeking a transition to part-time work later in your career, you can discuss options with your manager and Human Resources. All flexible work arrangements are subject to the operational needs of the department and Treasury Board policies on work-life balance and telework.
Related Careers
No related military careers on file for this position.
