As a Manager of Information Asset Management and Operations within the Department of National Defence, you will lead and oversee the management of information assets and operational functions that support defence and security objectives. You will be responsible for directing teams, developing strategies, and ensuring the effective organization and accessibility of critical information resources across the department. This role combines technical knowledge of information management systems with strong leadership and strategic planning capabilities.
In this position, you will manage information asset lifecycle activities, oversee operational procedures, and ensure compliance with government standards and security protocols. Your responsibilities will include supervising staff, allocating resources, implementing improvements to information management processes, and reporting on operational performance metrics. You will work collaboratively with other departments and stakeholders to align information management practices with broader defence and security initiatives.
You will work in a dynamic, security-conscious environment where protecting information assets and maintaining operational excellence are paramount. Your role may involve both office-based work and coordination across multiple locations. You will interact regularly with senior leadership, technical specialists, and external partners while managing competing priorities and adapting to evolving security and technological requirements.
Key Responsibilities
Plan and manage the delivery of information asset management / operations services and programs, Supervise and develop staff within the information asset management / operations team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To succeed in this role, you should have a university degree, preferably in information management, computer science, business administration, or a related discipline. Many successful candidates hold graduate-level qualifications. You will need several years of progressive experience in information management, operations management, or information technology, with demonstrated supervisory or management experience.
Relevant certifications are highly valued, such as those in information governance, records management, or information security (CISSP, CISM, or equivalent). Professional development opportunities within the Public Service include management training through the Canada School of Public Service, specialized courses in information security and asset management, and participation in professional associations such as ARMA International or the Canadian Information Processing Society. The department supports ongoing learning to keep your skills current with evolving technologies and best practices.
Entry Plans
Most positions are filled through competitive recruitment processes advertised on the Government of Canada's Job Bank and the DND civilian careers portal. Entry typically occurs at the Manager level (AS-03/AS-04 or equivalent classification), though candidates may advance to this level from coordinator or specialist positions within DND.
You may enter through several pathways: direct competition if you meet the required experience level; internal DND competitions if you are currently employed with the department; lateral moves from related positions in information technology, records management, or operations management; or advancement from Information Asset Management Specialist or Coordinator roles. Some candidates enter through bridge positions or development programs designed to build management capabilities.
The Public Service Commission oversees all competitive processes to ensure fairness and merit-based selection. Interested candidates should regularly monitor job postings and may also connect with DND's recruitment team to understand upcoming opportunities and qualification requirements.
Part-Time Options
Part-time arrangements for managerial positions are limited but may be negotiated on a case-by-case basis, depending on operational requirements and business needs. Many DND civilian employees benefit from flexible work arrangements, including flexible hours and compressed work weeks, provided core operational coverage is maintained.
Remote work options have expanded across the Public Service and may be available for portions of this role, particularly for administrative and planning activities. However, the extent of remote work will depend on the specific position, team requirements, and security protocols. Some in-person presence at your designated workplace is typically necessary for leadership responsibilities, classified information handling, and team coordination.
When considering this career, discuss flexible work possibilities during the recruitment process. Arrangements are subject to approval by your manager and must align with departmental operational needs and security requirements.
Related Careers
No related military careers on file for this position.
