As a Manager - Human Resources (HR) Policy, you will develop, implement, and oversee human resources policies and programs that support the Department of National Defence's civilian workforce. You will provide strategic HR leadership, ensuring policies align with Treasury Board directives, collective agreements, and organizational objectives. This role involves collaborating with senior management, labour relations specialists, and HR professionals across the department to create policies that promote fair, equitable, and effective human resources management.
Your day-to-day responsibilities include analyzing HR challenges, researching best practices, consulting with stakeholders, and drafting policy recommendations. You will interpret complex legislation and regulations related to employment standards, compensation, classification, and workplace conduct. You will also manage projects, mentor HR staff, and ensure compliance with federal labour standards and Treasury Board policies. Your work directly impacts how the department recruits, develops, manages, and supports its civilian employees.
You will work in a dynamic office environment, primarily at National Defence Headquarters in Ottawa, though opportunities may exist at other locations. This role requires strong analytical skills, excellent written and verbal communication, and the ability to navigate complex organizational and political environments. You will interact regularly with HR business partners, employee representatives, and external government agencies.
Key Responsibilities
Plan and manage the delivery of general human resources services and programs, Supervise and develop staff within the general human resources team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
A university degree in human resources, business administration, public administration, law, or a related discipline is typically required. Some positions may accept equivalent work experience in lieu of formal education. Professional certifications such as the Canadian HR Professional (CHRP) designation or membership with the Canadian HR Professionals Association (CHRPa) are highly valued and may be required depending on the specific position. You should have proven experience in HR policy development, program administration, or labour relations, typically a minimum of 5-7 years at a professional or specialist level.
Ongoing professional development is encouraged throughout your career. The Public Service offers learning opportunities through the Canada School of Public Service (CSPS), including courses on policy development, project management, labour relations, and Treasury Board policies. Many HR managers pursue advanced certifications or attend conferences hosted by professional HR associations. The department supports continuous learning to keep you current with evolving employment legislation, best practices, and organizational development strategies.
Entry Plans
Entry into this manager-level position typically occurs through open competitions advertised on the Public Service Commission (PSC) website and Government of Canada Jobs portal. Candidates usually compete from within the federal Public Service, though external candidates can apply. You may enter this role by progressing from an HR Specialist or Advisor position, or by applying directly if you have equivalent management experience in the private sector or other government jurisdictions.
The Public Service also offers lateral movement opportunities for HR professionals looking to transition into policy-focused roles. Some candidates enter through bridging programs or acting assignments that allow you to demonstrate capability before permanent appointment. The department occasionally uses staffing pools to quickly fill multiple HR positions. Applicants must meet language requirements (typically English and French for national headquarters positions), obtain security clearance, and demonstrate core competencies in strategic thinking, stakeholder management, and policy development.
Part-Time Options
Part-time and flexible work arrangements are available for this position, depending on operational requirements and management approval. Many DND civilian employees work compressed work weeks, flexible hours, or job-sharing arrangements that maintain service delivery while providing work-life balance. Remote work options have expanded and may include working from home on certain days or full-time, particularly for policy development tasks that require focused, independent work.
The department is committed to supporting work-life balance and has policies in place for parental leave, caregiving responsibilities, and flexible scheduling. Specific arrangements are negotiated between you and your manager based on business needs and are outlined in your employment contract. As a manager, you would also be expected to model and support flexible work practices for your team, in alignment with Treasury Board guidelines and collective agreement provisions.
Related Careers
No related military careers on file for this position.
