As a Manager - Disability Management, you lead the development and implementation of disability management programs and policies that support employees across the Department of National Defence. You oversee a team of disability management professionals and work collaboratively with human resources, occupational health services, and operational managers to create inclusive work environments. Your role is essential in helping injured or ill employees return to work safely and productively, while ensuring compliance with Treasury Board policies and labour legislation.
Your responsibilities include directing disability management initiatives, managing accommodation requests, overseeing return-to-work programs, and providing expert guidance on complex cases. You develop strategic plans to reduce workplace injuries, promote mental health and wellness, and support employees with disabilities or chronic health conditions. You also represent the department in matters relating to disability management and serve as a subject matter expert for senior leadership.
You work in a dynamic environment within National Defence Headquarters or regional Defence Team locations. This role requires strong leadership skills, compassion for employees facing health challenges, and the ability to balance organizational needs with individual accommodations. You interact regularly with employees at all levels, union representatives, medical professionals, and external stakeholders.
Key Responsibilities
Plan and manage the delivery of disability management services and programs, Supervise and develop staff within the disability management team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To qualify for this position, you typically need a bachelor's degree in human resources management, business administration, social sciences, or a related field. Some positions accept equivalent experience in human resources or disability management roles. Professional certifications in disability management (such as through the Canadian Association of Disability Management), human resources management, or occupational health and safety are highly valued and may be required.
Ongoing professional development opportunities include courses in employment law, accommodation practices, mental health awareness, occupational health and safety, and management skills. The Public Service offers learning programs through the Canada School of Public Service and various online platforms. Many managers pursue advanced certifications in disability management, labour relations, or organizational development throughout their careers. Staying current with evolving legislation, best practices, and accommodation technologies is important in this field.
Entry Plans
You can enter the Manager - Disability Management career through several pathways within the federal Public Service. Most commonly, candidates apply through open competitions advertised on the Public Service Commission website (jobs.gc.ca) or through internal DND recruitment. Many managers progress to this role after working as disability management advisors, human resources officers, or in other HR positions, which provides valuable experience and may fast-track your advancement.
If you are a student, you may enter through programs like the Federal Student Work Experience Program (FSWEP) or Careers in Government to gain initial experience in human resources roles. Some candidates transition laterally from other departments or from the Canadian Armed Forces, bringing their HR expertise to the civilian side of National Defence. The Public Service uses competency-based assessments, interviews, and written exams as part of the selection process. Building experience in disability management, human resources, or occupational health significantly strengthens your candidacy.
Part-Time Options
This role is typically offered on a full-time basis, as managerial positions require consistent leadership and decision-making. However, flexible work arrangements may be available depending on operational needs and departmental policy. Many DND locations offer flexible hours, compressed work weeks, or telework options that allow you to balance work and personal commitments while meeting your responsibilities.
Remote or hybrid work may be possible for portions of your role, particularly for administrative tasks, policy development, and certain meetings. However, as a manager, you will likely need to be present for team leadership, employee meetings, and in-person consultations. Specific options depend on your location, the nature of your duties, and approval from your supervisor. We encourage you to discuss flexible work arrangements during the hiring process or with your manager once hired.
Related Careers
No related military careers on file for this position.
