Government of Canada / Gouvernement du Canada

Manager - Contract Management

NOC 10012 Contract Management Manager Non-Digital
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Overview

As a Manager - Contract Management within the Department of National Defence, you will lead a team responsible for managing contracts that support military operations and defence initiatives. You oversee the planning, negotiation, administration, and monitoring of contracts to ensure they deliver value, comply with government regulations, and meet organizational objectives. Your work directly impacts the efficiency and effectiveness of DND's supply chain and procurement operations. You will manage relationships with vendors, internal stakeholders, and government partners while ensuring contracts adhere to Treasury Board policies, the Procurement Act, and DND directives. This role requires strong analytical skills, strategic thinking, and the ability to manage complex negotiations and competing priorities in a fast-paced environment.

Key Responsibilities

Plan and manage the delivery of contract management services and programs, Supervise and develop staff within the contract management team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality

Required Skills

Procurement processes, Contract management, Inventory systems, Vendor management, GC procurement policies, People management, Operational oversight, Quality assurance, Resource coordination

Typical Education

Post-secondary education in the relevant field; supervisory and operational management experience

Training

To qualify for this position, you typically need a bachelor's degree in business, public administration, supply chain management, or a related field. Many successful candidates have previous experience in contract management, procurement, or supply chain roles. Professional certifications such as the Certified Professional Contracts Manager (CPCM), Project Management Professional (PMP), or similar credentials are valuable. DND provides ongoing professional development through internal training programs, including courses on government procurement regulations, contract law, and leadership skills. You may also access Treasury Board learning resources and participate in Government of Canada professional development initiatives to advance your expertise in contract management and compliance.

Entry Plans

Entry into this manager-level position typically occurs through competitive staffing processes advertised on the Government of Canada Job Bank or through internal competitions within DND. Candidates may transition laterally from other government departments or progress from intermediate contract management roles within DND. The Public Service Commission manages competitions and maintains pools of qualified candidates for management positions. Some candidates enter through the Federal Student Work Experience Program (FSWEP) or the Co-op Program, gaining foundational experience before competing for permanent positions. External candidates with relevant private sector contract management experience can apply through open competitions. Advancement to this level usually requires demonstrated success in contract administration roles and evidence of management capability.

Part-Time Options

Part-time and flexible work arrangements may be available depending on operational needs and DND's current policies. Many contract management positions offer some flexibility in work location, with opportunities for telework or hybrid schedules when duties permit. However, as a manager, you may be required to maintain regular office presence to lead your team effectively and attend in-person meetings with stakeholders. Specific flexible work options should be discussed during the recruitment process and with your manager, as they depend on the nature of the contracts you manage and your team's requirements. DND continues to support work-life balance initiatives across the civilian workforce where operationally feasible.