As a Manager - Communications in the Department of National Defence, you will lead and coordinate communications strategies that support DND's mission and priorities. You will oversee the development and delivery of internal and external communications, managing teams of communications professionals while ensuring messages align with government objectives and reach target audiences effectively. This role involves planning communications campaigns, managing media relations, producing content across multiple platforms, and advising senior leaders on communications implications of departmental decisions.
Your responsibilities will include supervising communications staff, managing budgets and resources, developing communications plans and strategies, monitoring media and public sentiment, and ensuring consistent messaging across the organization. You will work collaboratively with other departments, stakeholders, and the Canadian Armed Forces to coordinate communications efforts on complex defence and security matters. This position requires strong leadership skills, strategic thinking, and the ability to manage multiple priorities in a dynamic, often fast-paced environment.
You will work in Ottawa or other DND locations, with exposure to classified information and national security considerations. The role demands discretion, sound judgment, and an understanding of government communications protocols and the democratic accountability framework within which DND operates.
Key Responsibilities
Plan and manage the delivery of general communications services and programs, Supervise and develop staff within the general communications team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Writing and editing, Strategic thinking, Media relations, Digital content creation, Stakeholder engagement, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To qualify for this position, you typically need a university degree in communications, public relations, journalism, marketing, or a related field. Some positions may accept equivalent experience in communications or public affairs roles. Professional designations such as APR (Accredited in Public Relations) through the Canadian Public Relations Society are valued but not always required.
Once hired, you will receive training specific to DND operations, including security briefings, government communications policies, and departmental procedures. Professional development opportunities include management training through the Canada School of Public Service, advanced communications certifications, and courses in digital communications, strategic communications, and crisis communications. Many managers pursue further education in public administration or business management while employed.
Entry Plans
You can enter this career in the federal Public Service through several pathways. The most common route is through a Public Service Commission competition for the Manager - Communications position, which evaluates your communications management experience, leadership abilities, and strategic thinking skills. These competitions are advertised on the Government of Canada Jobs website and may be open to current public servants, former public servants, or the general public depending on the specific competition.
If you are already working in the federal Public Service, you may transition into this role through lateral moves or promotions from Communications Advisor or Specialist positions. Some individuals enter through student or early career programs such as the Federal Student Work Experience Program or the Post-Secondary Recruitment Initiative, beginning in entry-level communications roles and advancing through experience. Veterans with relevant communications experience may also have access to dedicated hiring programs. Networking with DND recruiting teams and staying informed of job postings through the Government of Canada Jobs portal is essential for identifying opportunities.
Part-Time Options
Part-time and flexible work arrangements for Manager - Communications positions are available in many cases, though flexibility may be more limited at the managerial level compared to non-supervisory roles. Some positions offer telecommuting options, particularly for administrative or strategic work, though managers typically need to be available for in-person meetings and team leadership. The extent of flexibility depends on operational needs, team requirements, and individual arrangements negotiated with your supervisor and DND management.
Compressed work weeks and flexible start times may be possible depending on departmental circumstances. Remote work options expanded significantly during recent years and continue in many cases, though you should expect to work on-site regularly for team supervision, stakeholder meetings, and crisis situations. Specific arrangements should be discussed during the hiring process and with your manager once in the role. DND supports work-life balance initiatives and accommodations for employees with accessibility needs or caregiving responsibilities.
Related Careers
No related military careers on file for this position.
