As a Manager - Accommodation Management, you will lead teams responsible for planning, coordinating, and managing accommodation services across Defence and Climate Change (DCC) facilities. Your role focuses on ensuring that Defence operations have access to safe, secure, and functional accommodation infrastructure that supports military readiness and personnel well-being. You will oversee the delivery of accommodation services, manage budgets, coordinate with various stakeholders, and ensure compliance with Treasury Board and departmental policies.
Your responsibilities include supervising accommodation management staff, developing and implementing accommodation strategies, managing facilities maintenance and operations, and addressing accommodation-related issues that affect Defence personnel. You will work with real property managers, engineering teams, and military commanders to align accommodation services with operational requirements. This role requires strong organizational skills, budget management experience, and the ability to work in a complex, multi-site environment where decisions directly impact military personnel and operations.
You will work in an office environment, typically at Defence facilities or at National Defence Headquarters in Ottawa. The position may require travel to various Defence sites across Canada to oversee accommodation operations, conduct inspections, and meet with facility managers and stakeholders.
Key Responsibilities
Plan and manage the delivery of accommodation management services and programs, Supervise and develop staff within the accommodation management team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Property management, Building systems knowledge, Contract administration, Project coordination, Regulatory compliance, People management, Operational oversight, Quality assurance, Resource coordination
Typical Education
Post-secondary education in the relevant field; supervisory and operational management experience
Training
You should have a bachelor's degree in a relevant field such as business administration, public administration, facility management, or a related discipline. Many successful candidates have obtained professional certifications such as the Certified Accommodation Manager (CAM) designation or equivalent credentials in facility management or property administration.
The Government of Canada provides extensive professional development opportunities for managers in this role. You will have access to Government of Canada learning programs covering management skills, real property management, financial administration, and human resources management. Many positions offer support for pursuing additional certifications in accommodation management, facility operations, or project management. Ongoing training in Treasury Board policies, departmental directives, and real property management practices is standard throughout your career in this role.
Entry Plans
There are several pathways to enter the Manager - Accommodation Management role in the federal Public Service. Most commonly, candidates progress through internal competitions after working in lower-level accommodation or real property management positions within Defence or other federal departments. These positions, such as Accommodation Officer or Real Property Technician, provide essential experience in accommodation operations and management practices.
The Government of Canada regularly conducts national recruitment competitions for manager-level positions in accommodation management. These competitions are advertised on the Government of Canada job board (jobs.gc.ca) and are open to Canadian citizens with relevant experience. Lateral moves from other federal departments are also possible, as experience in facility management, accommodation services, or related fields in other government organizations is valued.
The Federal Student Work Program and Co-op programs offer opportunities for students to gain experience in accommodation management roles during their studies. Successful completion of these programs can lead to indeterminate (permanent) employment opportunities. Some candidates also enter this career through external recruitment when the Government of Canada seeks experienced professionals from the private sector with proven accommodation or facility management backgrounds.
Part-Time Options
Part-time opportunities in Manager - Accommodation Management roles are limited, as most management positions in Defence require full-time commitment to oversee operations and supervise staff effectively. However, the Government of Canada is committed to supporting work-life balance and flexible work arrangements where operationally feasible.
Depending on the specific position and facility, managers may have access to flexible work hours or compressed work weeks that allow for better scheduling of personal and professional responsibilities. Remote work options may be available for specific tasks such as administrative work, budget preparation, and reporting, particularly when working at headquarters locations like National Defence Headquarters in Ottawa. However, the nature of accommodation management—which often requires on-site presence at facilities, conducting inspections, and meeting with personnel—means that managers must maintain a significant on-site presence.
Internet connectivity and office technology at Defence facilities support digital collaboration tools, which can facilitate flexible work arrangements for administrative portions of the role. Specific flexible work options are determined at the time of hiring and depend on operational requirements, facility location, and management approval. Prospective candidates are encouraged to discuss flexible work arrangements with their hiring manager during the recruitment process.
Related Careers
No related military careers on file for this position.
