As a Manager of Academic Administration, you will lead and coordinate administrative functions that support the delivery of education and training programs. You will manage teams responsible for student services, program coordination, scheduling, records management, and compliance with academic standards. Your role is essential to ensuring that educational institutions within the Department of National Defence operate efficiently and effectively.
Your responsibilities include overseeing day-to-day academic operations, managing budgets and resources, developing policies and procedures, and ensuring quality assurance across academic programs. You will work closely with faculty, instructors, students, and other departments to resolve operational challenges and improve service delivery. You will also represent your institution in meetings with senior leadership and external partners.
You will work in a dynamic environment that blends military and civilian cultures. Your work environment may include military training establishments, colleges, or educational centres operated by the Department of National Defence. You may be required to work on military bases or at civilian educational facilities, and you may need to travel to support multiple locations.
Key Responsibilities
Plan and manage the delivery of academic administration services and programs, Supervise and develop staff within the academic administration team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Post-secondary education in the relevant field; supervisory and operational management experience
Training
To qualify for this role, you typically need a bachelor's degree from a recognized university. Many candidates have credentials in business administration, public administration, education, or related fields. Some positions may accept college diplomas combined with relevant experience.
Professional development is ongoing in this role. The Government of Canada provides access to learning and development programs through the Public Service Learning Network. You may pursue certifications in project management, leadership, or educational administration depending on your career goals and organizational needs. Many managers also benefit from Government of Canada management and executive development programs, which build skills in strategic planning, financial management, and people leadership.
Entry Plans
In the federal Public Service, you can enter this career through several pathways. Most positions are filled through open competitions advertised on the Government of Canada's Job Bank website. These competitions are open to Canadian citizens, permanent residents, and other eligible candidates.
You may also enter through internal competitions if you are already employed in the Public Service. Many candidates move into Manager - Academic Administration roles from administrative officer, program coordinator, or educational services positions. The Public Service also runs student programs, including co-op placements and post-secondary recruitment initiatives, which can provide entry pathways for recent graduates. Lateral moves from other federal departments are possible if you have relevant managerial experience and meet the core competencies required for academic administration.
Part-Time Options
Part-time and flexible work arrangements may be available for this role, depending on operational requirements and management approval. Given that academic administration supports the delivery of education programs, some positions may require standard full-time hours to ensure continuous coverage during program delivery periods. However, many federal managers have successfully negotiated flexible schedules, compressed work weeks, or telework arrangements.
Remote work options have expanded across the federal Public Service. Depending on your specific duties and location, you may be able to perform certain administrative and planning tasks from home. However, roles involving direct team supervision, student services, or on-site coordination typically require regular presence at your assigned location. Discuss flexible work options with your manager and human resources team during the hiring process, as availability will depend on your specific position and operational needs.
Related Careers
No related military careers on file for this position.
