Learning and Development Coordinators support the delivery of training and educational programs across the Department of National Defence. You will work with subject matter experts, instructors, and employees to design, coordinate, and evaluate learning initiatives that build capability and support organizational objectives. This role involves managing logistics, scheduling, communications, and administrative tasks related to training delivery, whether in classroom, virtual, or blended formats.
Your responsibilities include coordinating course registration and attendance, preparing training materials and resources, scheduling instructors and facilities, tracking participant progress, and gathering feedback to improve program effectiveness. You will liaise between training departments, employees, and external partners to ensure programs run smoothly and meet learning objectives. Strong organizational and communication skills are essential, as you will manage multiple projects and serve as a point of contact for participants and stakeholders.
Learning and Development Coordinators work in a dynamic environment supporting both military and civilian personnel across DND. You may work in headquarters settings, training centres, or support positions across Canada and internationally. The role offers opportunities to contribute directly to workforce capability and professional development while gaining exposure to human resources and organizational development practices.
Key Responsibilities
Deliver learning and development services to managers and employees, Advise on HR policies, procedures, and best practices, Process HR transactions and maintain accurate records, Support organizational HR initiatives and programs
Required Skills
HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To qualify for this position, you typically need a secondary school diploma (Grade 12) or equivalent, with some positions requiring post-secondary education in human resources, business administration, education, or a related field. Many candidates have completed a certificate or diploma program in learning and development, instructional design, or human resources.
Useful certifications include the Canadian Society for Training and Development (CSTD) credentials, certificates in adult education or instructional design, and project management qualifications. Government of Canada training in the Values and Ethics Code, Official Languages (where applicable), and departmental systems is provided upon hire. Professional development opportunities include pursuing Human Resources professional designations, learning management system (LMS) certifications, and participation in federal learning initiatives that build expertise in program evaluation and curriculum development.
Entry Plans
You can enter this career through several pathways in the federal Public Service. The most common route is through public competitions advertised on the Government of Canada's Job Bank and internal DND recruitment channels. These competitions typically target candidates with relevant education or experience in learning and development, human resources, education, or administration.
The Canadian Armed Forces and DND also participate in student employment programs, including the Post-Secondary Recruitment Initiative and summer work-study positions, which can lead to permanent opportunities. If you are already employed in the Public Service, you may transition into this role through internal competitions or priority staffing processes. Lateral moves from related HR positions, administrative roles, or education backgrounds are also possible. Networking with DND recruiting teams and staying informed about job postings on the DND careers website increases your chances of finding opportunities that match your background.
Part-Time Options
Learning and Development Coordinator positions in DND typically offer flexible work arrangements. Many roles provide options for part-time employment, term positions, or flexible scheduling to accommodate personal circumstances. Remote work is increasingly available, particularly for administrative and coordination tasks, though some positions may require on-site presence for direct training delivery support or facility coordination.
The extent of flexibility depends on the specific position and operational requirements. Roles supporting virtual or online learning delivery often have greater remote work potential, while positions coordinating in-person training or managing physical learning spaces may require regular office attendance. Work-life balance initiatives, compressed work weeks, and telework agreements are standard considerations in DND. When applying, you can discuss flexible work preferences with hiring managers, as many coordinators successfully arrange arrangements that suit both organizational needs and personal requirements.
Related Careers
No related military careers on file for this position.
