Government of Canada / Gouvernement du Canada

Learning and Development Analyst

NOC 11200 Learning and Development Employee Non-Digital
Apply Build a Job Description

Overview

Learning and Development Analysts play a crucial role in supporting the professional growth and capability development of Department of National Defence (DND) personnel. These professionals design, develop, and deliver learning solutions that enhance employee skills, knowledge, and performance across the organization. Whether creating training programs, facilitating workshops, or leveraging digital learning platforms, Learning and Development Analysts ensure that DND staff have access to high-quality learning opportunities that align with organizational objectives and individual career development needs. In this role, you will assess organizational learning needs, evaluate training effectiveness, and recommend improvements to learning initiatives. You may work with subject matter experts, managers, and employees at all levels to understand skill gaps and design targeted solutions. Your responsibilities include developing course materials, managing learning management systems, tracking training outcomes, and staying current with best practices in adult learning and development. You will contribute to building a culture of continuous learning within DND, supporting the department's strategic priorities and operational readiness. Learning and Development Analysts typically work in collaborative team environments, often within HR or training departments. The role offers exposure to diverse areas of the organization and the opportunity to make a tangible impact on employee engagement and capability. You may interact with personnel across all ranks and occupations, making this a dynamic and varied career path within the federal public service.

Key Responsibilities

Deliver learning and development services to managers and employees, Advise on HR policies, procedures, and best practices, Process HR transactions and maintain accurate records, Support organizational HR initiatives and programs

Required Skills

HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, Technical proficiency, Attention to detail, Collaboration, Continuous learning

Typical Education

Post-secondary education or equivalent experience relevant to the position

Training

To enter this career, you typically need a post-secondary credential in human resources, education, instructional design, business, or a related field. Many Learning and Development Analysts hold a bachelor's degree, though some positions may accept applicants with extensive relevant work experience combined with professional certifications. Professional certifications that strengthen your credentials include the Learning and Development certification through the Canadian Society for Training and Development (CSTD), the Certified Professional in Learning and Performance (CPLP), and instructional design certifications. Knowledge of learning management systems, adult learning principles, and training evaluation methodologies is highly valued. Once hired, you will have access to ongoing professional development through the Public Service Learning Portal, DND-specific training programs, and professional development funding. The federal government supports employees pursuing relevant certifications and advanced credentials. You may also participate in communities of practice, attend conferences, and engage in cross-functional projects that broaden your expertise in areas such as change management, digital learning, or specialized training delivery.

Entry Plans

There are several pathways to join the DND civilian workforce as a Learning and Development Analyst. The most common entry route is through open public service competitions advertised on the Government of Canada's Job Bank and internal DND recruitment channels. These competitions are merit-based and open to Canadian citizens, permanent residents, and temporary residents with valid work authorization. The Federal Student Work Program provides opportunities for secondary and post-secondary students to gain work experience in this field. Recent graduates may also find opportunities through lateral moves from other government departments or agencies with similar Learning and Development roles. Some positions are filled through the Public Service Priority System, which prioritizes certain eligible candidates such as surplus employees or persons with disabilities. To be competitive, candidates should demonstrate relevant education, work experience in training or human resources, and proficiency in both official languages (depending on the position's language designation). Building a strong portfolio of training projects, certifications, and examples of learning solutions you have developed will enhance your application. Networking with DND HR professionals and staying informed about recruitment opportunities through departmental job postings is also beneficial.

Part-Time Options

Learning and Development Analyst positions at DND typically offer flexible work arrangements to support work-life balance. Many roles provide the option to work part-time or on a job-share basis, subject to operational requirements and management approval. These arrangements are often negotiable at the time of hire or may be requested after you have established yourself in the role. Remote and hybrid work options are increasingly available for Learning and Development Analysts, particularly for tasks such as course development, content creation, and administrative work. However, some responsibilities may require in-person presence, such as delivering in-person training, facilitating workshops, or attending coordination meetings at DND facilities. The specific flexibility available will depend on your position's location, the type of learning initiatives you support, and organizational needs. The federal government is committed to supporting employee well-being and has implemented policies that allow for telework arrangements where operational requirements permit. If flexible work options are important to you, these topics can be discussed during your recruitment process. As a Learning and Development professional, you may also have opportunities to model flexible work practices and contribute to the development of policies that support work-life integration across the organization.