An Internet Web Site Technician is responsible for the technical maintenance, operation, and support of web-based systems and infrastructure. As an Internet Web Site Technician with the Department of National Defence, you will ensure that DND's web presence is secure, functional, and accessible to internal and external users. You will manage web servers, monitor system performance, troubleshoot technical issues, and implement updates and patches to keep systems running smoothly.
Your day-to-day responsibilities include monitoring website performance and uptime, diagnosing and resolving technical problems, managing web hosting environments, implementing security protocols, and collaborating with web developers and content teams. You will work with various technologies and platforms to ensure Defence websites meet federal accessibility and security standards. This role requires attention to detail, strong problem-solving skills, and the ability to work in a fast-paced environment where system reliability is critical.
Internet Web Site Technicians typically work in office-based settings, though the technical nature of the role means you may need to respond to issues outside regular business hours. You will collaborate with communications teams, IT specialists, and other government departments to support Defence's digital infrastructure and ensure continuity of web services.
Key Responsibilities
Develop and deliver web content development products and services, Draft content for various channels and audiences, Coordinate with stakeholders on messaging and approvals, Monitor and evaluate communications effectiveness
Required Skills
Writing and editing, Strategic thinking, Media relations, Digital content creation, Stakeholder engagement, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To qualify for an Internet Web Site Technician position, you typically need a high school diploma or equivalent, combined with relevant technical training or experience. Many candidates have completed college-level programs in computer networking, web technologies, or information technology. Knowledge of web server software (such as Apache or IIS), HTML, database basics, and system administration is highly valued.
Certifications that support career advancement in this field include CompTIA A+, CompTIA Network+, Microsoft Certified Associate certifications, or vendor-specific credentials for web server platforms. Within the federal Public Service, the Treasury Board and DND offer professional development programs to support your growth. You may have opportunities to pursue training in cybersecurity, advanced web technologies, cloud platforms, and government IT policies. Many technicians pursue ongoing learning to stay current with evolving web standards, security practices, and emerging technologies. DND also supports employees in obtaining security clearances, which may be required for certain positions.
Entry Plans
To become an Internet Web Site Technician with DND, you typically enter through a competitive staffing process. Entry-level positions are often advertised as part of open competitions on the Government of Canada's Job Bank and internal DND recruitment channels. You may also enter through pools of pre-screened candidates created by DND or Treasury Board for similar technical positions.
The federal Public Service offers several pathways: direct application to advertised positions, participation in student or graduate recruitment programs if you are a recent graduate, or lateral movement from other IT or technical roles within government. Some candidates begin in related positions such as Junior Web Site Technician or IT Support roles and advance as they gain experience and credentials. Preference may be given to current or former public servants applying for lateral moves. To be competitive, you should have relevant technical certifications, demonstrated experience with web technologies and systems administration, and a willingness to obtain a security clearance if required for the position.
Part-Time Options
Part-time opportunities for Internet Web Site Technicians are available within DND, though the availability may be limited compared to other roles. Many positions are full-time due to the need for reliable system monitoring and technical support. However, DND does offer flexible work arrangements in some locations, including telecommuting options for eligible employees, particularly for routine maintenance tasks and troubleshooting that do not require on-site presence.
Given the critical nature of web infrastructure, some positions may require shift work or on-call availability, particularly for roles supporting 24/7 web services. Term or casual employment options may occasionally be available for temporary project-based work or seasonal support. The level of flexibility varies by location and operational requirements. If flexible or part-time work is important to you, it is recommended to discuss scheduling options during the recruitment process and with your potential hiring manager, as arrangements are often made based on operational needs and staffing availability.
Related Careers
No related military careers on file for this position.
