Infrastructure Engineers in the Department of National Defence play a critical role in designing, implementing, and maintaining the IT infrastructure that supports Canada's defence operations. You will work with state-of-the-art networking systems, cloud services, and data centre technologies to ensure reliable and secure communications across the organization. Your technical expertise directly enables the CAF and DND civilian workforce to operate effectively, whether in headquarters, field operations, or remote locations.
Your day-to-day responsibilities include configuring and troubleshooting network equipment, managing server infrastructure, implementing security protocols, and collaborating with IT teams to resolve technical issues. You will monitor system performance, plan infrastructure upgrades, and document configurations to maintain operational continuity. You may also provide technical guidance to junior team members and participate in disaster recovery planning.
You will work in a dynamic, security-conscious environment where attention to detail and problem-solving skills are essential. While much of your work takes place in IT operations centres or offices, you may occasionally travel to remote bases or field locations to support critical infrastructure needs. You'll be part of a larger IT community committed to protecting Canada's defence capabilities through reliable technology.
Key Responsibilities
Deliver infrastructure operations services supporting GC digital operations, Develop, configure, and maintain IT systems and infrastructure, Troubleshoot technical issues and provide user support, Document technical solutions and maintain system records
Required Skills
Systems administration, Programming/scripting, Network and security, Cloud technologies, ITIL/ITSM practices, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To qualify as an Infrastructure Engineer, you typically need a two- or three-year diploma or bachelor's degree in computer science, information technology, computer engineering, or a related field. Some candidates enter with relevant military experience in signals or communications roles.
Professional certifications are highly valued and often expected. Common certifications include CompTIA Network+, Cisco Certified Associate (CCNA), Microsoft Certified Associate, or vendor-specific cloud certifications (AWS, Azure, Google Cloud). Many Infrastructure Engineers pursue ongoing professional development through manufacturer training programs and industry certifications to stay current with emerging technologies.
DND provides on-the-job training and access to professional development opportunities. You may have opportunities to pursue advanced certifications, attend industry conferences, and develop specialized expertise in areas such as cybersecurity, cloud architecture, or network design. Security clearance training is mandatory for all positions.
Entry Plans
There are several pathways to begin a career as an Infrastructure Engineer in the federal Public Service:
**Open Competitions**: DND regularly posts advertised competitions for Infrastructure Engineer positions. These are open to Canadian citizens and permanent residents and typically require you to submit an application demonstrating your education, certifications, and relevant experience.
**Recruitment Pools**: DND may establish talent pools of pre-screened candidates for Infrastructure Engineer roles, allowing for faster hiring when positions become available.
**Post-Secondary Recruitment**: If you are completing or have recently completed a relevant diploma or degree, you may be eligible for recruitment initiatives targeted at recent graduates.
**Internal Mobility**: Current DND and federal Public Service employees may apply for Infrastructure Engineer positions through internal competitions or lateral moves from related IT roles, such as Help Desk Technician or Systems Support positions.
**Military Experience**: CAF members with relevant signals, communications, or IT experience may transition to civilian Infrastructure Engineer roles through recruitment processes designed to recognize military training and operational experience.
All candidates must obtain and maintain a valid Government of Canada security clearance appropriate to the role.
Part-Time Options
Infrastructure Engineer positions at DND are typically full-time, permanent roles given the critical nature of supporting defence operations and infrastructure management. However, some flexibility may be available depending on operational needs and management approval.
**Flexible Work Arrangements**: Depending on the specific work unit and operational requirements, you may be able to negotiate flexible hours or compressed work weeks. Infrastructure support needs operate around the clock, so shift work or on-call arrangements may be part of your responsibilities.
**Remote Work**: Remote work options depend on your specific duties and security classification of the work. Many routine infrastructure monitoring, documentation, and planning tasks can be performed remotely, while hands-on equipment configuration may require in-person presence in secure facilities. Most Infrastructure Engineers work a hybrid model with some days in the office or data centre and others working remotely.
**Leave and Benefits**: As a federal Public Service employee, you receive competitive benefits including paid vacation, sick leave, health and dental coverage, and a defined benefit pension plan. DND supports professional development leave for relevant training and certifications.
For specific information about flexible work options, discuss arrangements with your hiring manager, as these depend on operational requirements and your specific position within DND.
Related Careers
No related military careers on file for this position.
