Infrastructure Administrators are responsible for installing, configuring, maintaining, and troubleshooting computer networks and web infrastructure that support Department of National Defence operations across Canada and internationally. You will manage network systems, servers, and related technologies that enable military personnel and civilian staff to communicate, access critical information, and perform their duties effectively. This role is essential to ensuring that DND's IT infrastructure remains secure, reliable, and available 24/7. As an Infrastructure Administrator, you will work within a team of IT professionals in data centres, regional offices, and operational locations. You will respond to technical issues, implement system updates, monitor network performance, and document all changes to ensure continuity and compliance with federal IT standards. Your work directly supports national defence and security objectives by keeping critical systems operational. The role offers good opportunities to develop specialized technical expertise and advance into senior technical or team lead positions.
Key Responsibilities
Deliver infrastructure operations services supporting GC digital operations, Develop, configure, and maintain IT systems and infrastructure, Troubleshoot technical issues and provide user support, Document technical solutions and maintain system records
Required Skills
Systems administration, Programming/scripting, Network and security, Cloud technologies, ITIL/ITSM practices, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
Candidates typically have a high school diploma or equivalent, with post-secondary education in information technology, computer networking, or a related field preferred. Many Infrastructure Administrators hold or are working toward industry-recognized certifications such as CompTIA A+, CompTIA Network+, Cisco Certified Associate (CCNA), or Microsoft Certified Associate (MCA). Government of Canada positions provide on-the-job training to ensure you understand DND-specific systems, security protocols, and operational requirements. Ongoing professional development is supported through access to training courses, certification programs, and technical conferences. DND encourages employees to maintain current certifications and expand their skills in emerging technologies such as cloud computing, cybersecurity, and virtualization.
Entry Plans
You can enter this career through several pathways within the federal Public Service. The primary route is through open competitions posted on the Government of Canada Jobs website, where you can apply as an external candidate or current federal employee. DND also participates in the Canadian Forces Member and Veteran Employment Program, allowing military personnel transitioning to civilian roles to apply through dedicated streams. Post-secondary students and recent graduates may access positions through the Federal Student Work Experience Program (FSWEP) or the Student Temporary Employment Program (STEP), which can lead to indeterminate employment. Current federal employees can move into this role through lateral deployment or promotion competitions within DND or other federal departments. Registering in talent pools increases your chances of being contacted for future opportunities without needing to reapply to each competition.
Part-Time Options
Infrastructure Administrator positions are typically full-time permanent roles, as network and system support often requires consistent presence during standard business hours and availability for emergency response. However, flexible work arrangements such as compressed work weeks or flexible start times may be available depending on operational needs and manager approval. Many DND locations support telework options for tasks that do not require hands-on equipment access, such as documentation, planning, and remote monitoring. The nature of infrastructure support—particularly for systems serving military operations—means some positions may require occasional evening, weekend, or on-call availability, particularly for critical system maintenance or emergency troubleshooting. Discuss specific scheduling flexibility options with your hiring manager, as arrangements vary by location and operational requirements.
Related Careers
No related military careers on file for this position.
