Information Quality Assurance Officers are responsible for ensuring that information assets across Defence and National Defence meet established quality standards, accuracy requirements, and organizational policies. Working within the Information Asset Management function, these professionals develop and implement quality frameworks, conduct assessments, and provide guidance to teams managing critical data and information systems. Your work directly supports decision-making at all levels of the organization by maintaining the integrity and reliability of information.
In this role, you will analyze information processes, identify gaps or inconsistencies, and recommend improvements to enhance data quality and compliance. You may work with multiple departments and stakeholders to establish quality metrics, conduct audits, and develop training materials. The position requires strong analytical skills, attention to detail, and the ability to communicate complex information management concepts to both technical and non-technical audiences.
Information Quality Assurance Officers typically work in office environments at National Defence headquarters or regional offices. You will collaborate with information managers, system administrators, and business stakeholders. The role may involve some travel to conduct quality assessments or provide training across different locations.
Key Responsibilities
Perform information asset management / operations activities per GC IM policies, Manage information assets through their lifecycle, Ensure compliance with access to information and privacy requirements, Support information governance and standards
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
A bachelor's degree in a related field such as computer science, information management, statistics, mathematics, or business administration is typically required. Some positions may accept equivalent work experience in information management, data analysis, or quality assurance roles.
Certifications in data management, quality assurance methodologies (such as Six Sigma or ISO standards), or information governance are valuable and may be preferred. The Government of Canada offers professional development opportunities through the Canadian School of the Public Service (CSPS), including courses in data management, information technology governance, and project management.
Ongoing professional development is encouraged, including participation in working groups focused on information management standards, attendance at relevant conferences, and pursuit of advanced certifications in specialized areas such as data science, business intelligence, or enterprise information management.
Entry Plans
Entry into this career typically occurs through competitive recruitment processes managed by the Public Service Commission. Positions are advertised on the Government of Canada's official job board (jobs.gc.ca) and may be open to Canadian citizens, permanent residents, and other eligible candidates.
You may enter this career as a Information Quality Assurance Officer at the AS-02 or AS-03 level, depending on your education and experience. The government occasionally recruits through student and early career programs such as the Post-Secondary Recruitment Initiative (PSRI) or the Federal Student Work Experience Program (FSWEP), which can provide pathways to permanent positions.
Lateral moves from related positions in information management, data analysis, or quality assurance within the federal public service are also common. Promotions within the Information Asset Management career stream are possible as you gain experience and demonstrate advanced capabilities in information governance and quality frameworks.
Part-Time Options
Part-time and flexible work arrangements may be available depending on operational requirements and management approval. Many Information Quality Assurance Officer positions offer the possibility of flexible hours or compressed work weeks, allowing you to balance professional responsibilities with personal commitments.
Remote and hybrid work options have become more prevalent in federal positions. Depending on your specific role and location, you may have the opportunity to work from home for a portion of the week, with in-office days scheduled for collaboration, training delivery, or stakeholder meetings. Telework arrangements are typically negotiated with your manager and subject to departmental policies and the needs of the position.
Parental leave, leave without pay, and other support programs available to federal employees are also applicable to this career. We encourage you to discuss flexible work options during the recruitment process or with your manager once hired.
Related Careers
No related military careers on file for this position.
