As an Information Management Training Coordinator, you will develop, deliver, and manage training programs that help employees across the Department of National Defence understand and apply information management policies, procedures, and best practices. You will work with subject matter experts, managers, and learners at all levels to create engaging training content that builds essential skills in records management, information governance, document handling, and compliance requirements. Your role is critical in ensuring that DND personnel can effectively manage information assets while maintaining security, accessibility, and organizational standards.
In this position, you will coordinate all aspects of training delivery, from needs assessment and curriculum development to implementation and evaluation. You may deliver training through various formats including in-person workshops, webinars, online modules, and self-directed learning materials. You will also gather feedback from participants, assess training effectiveness, and continuously improve programs based on lessons learned and changing organizational needs.
You will work in a collaborative environment within DND's Information Management branch or related units. Your work contributes directly to building an informed workforce that understands the importance of proper information stewardship, security protocols, and compliance with federal legislation such as the Access to Information Act and Privacy Act. This role offers the opportunity to make a meaningful impact on how the Department manages one of its most critical assets: information.
Key Responsibilities
Perform information management policy and governance activities per GC IM policies, Manage information assets through their lifecycle, Ensure compliance with access to information and privacy requirements, Support information governance and standards
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
Typically, candidates for this position hold a diploma or degree in fields such as education, training and development, business administration, information management, or library and information science. Some positions may accept candidates with equivalent work experience in training coordination, instructional design, or information management.
While not always mandatory, relevant certifications strengthen your candidacy. These may include certifications in instructional design (such as IDOL or similar), records management (such as from the Association of Canadian Archivists), information governance, or adult education. Knowledge of Government of Canada information management frameworks, the Treasury Board Directive on Management of Government Information, and departmental policies is valuable.
Professional development opportunities within this role include advanced certifications in training and development, pursuing credentials through professional associations like the Canadian Society for Training and Development (CSTD), and participating in Government of Canada learning initiatives focused on information management and governance. Many coordinators also develop expertise in learning management systems (LMS), instructional design tools, and virtual training platforms. DND supports employee development through tuition reimbursement programs and access to departmental training resources.
Entry Plans
Most Information Management Training Coordinator positions are filled through public Service competitions advertised on the Government of Canada Jobs website (jobs.gc.ca). These competitions are open to Canadian citizens and permanent residents. You may enter this career through several pathways:
**Direct Application**: Apply when a competition is posted for this specific position. Competitions typically require you to demonstrate relevant education, experience, and competencies through your application and during selection processes such as interviews or written assessments.
**Lateral Moves**: If you are already a federal public servant in another department or position, you may apply for indeterminate or term positions. Your existing public service status can provide advantages in the selection process.
**Student Programs**: DND participates in federal student work programs, including the Federal Student Work Experience Program (FSWEP) and the Post-Secondary Recruitment (PSR) program. These programs allow you to gain experience while completing your education and may lead to permanent employment.
**Talent Pools**: Periodically, the Public Service Commission may establish talent pools for Information Management positions that allow qualified candidates to be appointed without competing in individual competitions.
We recommend registering with the Government of Canada Jobs email alert system to be notified when competitions open for this role.
Part-Time Options
Part-time and flexible work arrangements for Information Management Training Coordinators vary depending on operational needs and departmental policies. Many positions offer flexible hours within core hours (typically 9:00 AM to 3:00 PM), allowing you to adjust your schedule around training delivery commitments.
Remote and hybrid work options have become more common for this role, particularly for tasks such as curriculum development, content creation, and administrative coordination. However, some in-person training delivery may be required, depending on the training format and audience location. Many DND locations across Canada now support hybrid arrangements where coordinators work from home for content development and office-based work for live training sessions.
Job-sharing and compressed work weeks are sometimes available on a case-by-case basis. If flexible work arrangements are important to you, these should be discussed during the hiring process or negotiated with your manager once hired. Availability of flexible options may depend on the specific DND unit, location, and operational requirements.
Related Careers
No related military careers on file for this position.
