As an Information Management Program Officer, you will play a key role in developing, implementing, and managing information management policies, procedures, and initiatives across Department of National Defence (DND) operations. You will provide expert guidance on information governance, records management, and data stewardship to support organizational objectives and ensure compliance with federal legislation including the Access to Information Act and Privacy Act. This position bridges policy development with practical implementation, requiring you to translate complex information management requirements into actionable programs that serve both military and civilian personnel.
Your responsibilities will include analyzing organizational information needs, designing information management solutions, monitoring program effectiveness, and collaborating with stakeholders across multiple levels of the Department. You will prepare briefing documents, conduct training sessions, develop standard operating procedures, and maintain current knowledge of federal information management frameworks and best practices. You will work in a dynamic environment where attention to detail, strong communication skills, and the ability to manage competing priorities are essential. Your work directly supports DND's operational readiness by ensuring information assets are properly managed, protected, and accessible to those who need them.
Key Responsibilities
Perform information management policy and governance activities per GC IM policies, Manage information assets through their lifecycle, Ensure compliance with access to information and privacy requirements, Support information governance and standards
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To qualify for this position, you typically need a secondary school diploma or equivalent, combined with relevant work experience in information management, records management, or a related administrative field. Many successful candidates hold a post-secondary credential such as a diploma or degree in information management, business administration, or a related discipline. Professional certifications in records and information management (such as those offered by the Canadian Information Processing Society or similar bodies) are valued and may support advancement. The Government of Canada offers professional development opportunities through the Canada School of Public Service and departmental training programs. Throughout your career, you may pursue specializations in digital records management, data governance, or information security to expand your expertise and career prospects.
Entry Plans
Entry into this career typically occurs through federal Public Service competitions advertised on the Government of Canada Job Bank (jobs.gc.ca). You may enter as an Information Management Program Officer at various classification levels depending on your qualifications and experience. Lateral moves from related positions in records management, administrative services, or other information-related roles within the Public Service are common pathways. DND participates in the Federal Student Work Experience Program (FSWEP) and the Post-Secondary Recruitment Campaign (PSRC), which can provide entry opportunities for recent graduates. Some candidates transition from military service into civilian information management roles, leveraging their operational experience. Networking within DND and applying through internal staffing processes may also create opportunities for advancement and movement within the Department.
Part-Time Options
Information Management Program Officer positions are typically offered on a full-time, permanent basis; however, the Government of Canada's flexible work arrangements may apply depending on operational needs and manager approval. Many DND civilian positions support hybrid work models where employees work both at office locations and remotely, particularly for tasks such as policy development, research, and document preparation. Part-time or job-share arrangements may be available in some cases and can be discussed with your hiring manager and HR advisor. Flexible hours and telework options help support work-life balance while maintaining service delivery to the Department. Eligibility for these arrangements depends on the specific position, team requirements, and collective agreement provisions. It is recommended to inquire about flexible work options during the recruitment process or after hire.
