As a Generative Experience Designer with the Department of National Defence, you will create innovative user experiences and interfaces powered by generative artificial intelligence technologies. You'll work at the intersection of design, technology, and human-centered problem solving to develop AI-driven products and prototypes that meet the evolving needs of defence and security operations. In this role, you'll collaborate with multidisciplinary teams including AI specialists, software developers, product managers, and military stakeholders to translate complex AI capabilities into intuitive, accessible user experiences.
Your responsibilities will include designing and prototyping generative AI applications, conducting user research and testing, developing design systems and interaction patterns for AI features, and iterating on designs based on feedback and usability metrics. You'll apply design thinking methodologies to anticipate how users interact with AI-generated content and predictions, ensuring systems are trustworthy, transparent, and aligned with DND's operational requirements. This position requires a strong understanding of both cutting-edge AI technologies and established user experience principles, with the ability to communicate complex concepts to both technical and non-technical audiences.
You'll work in a dynamic, innovative environment where your contributions directly support Canada's defence capabilities. The role offers exposure to emerging technologies, opportunities to influence product direction, and the satisfaction of designing systems that enhance decision-making and operational effectiveness across the Canadian Armed Forces and DND organization.
Key Responsibilities
Contribute to artificial intelligence (ai) product design & prototyping projects and initiatives, Develop, test, and deploy AI/ML models and solutions, Analyze data to support evidence-based decision-making, Document technical approaches and ensure responsible AI practices
Required Skills
Python/R programming, Machine learning frameworks, Data analysis, Statistical modelling, Critical thinking, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To succeed as a Generative Experience Designer, you should hold a bachelor's degree in Human-Computer Interaction, User Experience Design, Graphic Design, Computer Science, or a related field. Professional experience in UX/UI design, product design, or interaction design is typically required, with demonstrated proficiency in design tools such as Figma, Adobe Creative Suite, or similar platforms.
While formal certifications are not mandatory, professional development in areas such as AI/machine learning fundamentals, design thinking, accessibility standards (WCAG), and user research methods will strengthen your candidacy and career progression. DND and the Public Service encourage ongoing learning through training programs, workshops, and certifications related to emerging AI technologies, federal accessibility requirements, and advanced design methodologies. Many employees pursue credentials in specialized areas such as generative AI applications, service design, or inclusive design practices. Access to professional development is supported through departmental training budgets and partnership with institutions offering public service-specific programs.
Entry Plans
Entry into the Generative Experience Designer position typically occurs through open Public Service competitions advertised on the Government of Canada's job board (jobs.gc.ca). These competitions may be open to Canadian citizens, permanent residents, and other eligible candidates, depending on the specific posting.
You may also enter through Public Service staffing pools or recruitment initiatives targeting recent graduates and early-career professionals in design and technology fields. The Government of Canada's Federal Student Work Experience Program (FSWEP) and Co-op programs offer pathways for students to gain experience in defence technology and AI design before transitioning to permanent roles. Additionally, lateral moves from other federal departments or agencies with relevant design and AI experience are possible, often through internal competition or mobility programs.
DND also participates in targeted recruitment for specialized talent in emerging technology areas. If you have strong credentials in generative AI experience design, you may be identified through direct recruitment or specialist recruitment initiatives. Networking with DND's innovation teams and demonstrating your expertise through portfolios and project work can strengthen your candidacy for available positions.
Part-Time Options
The Generative Experience Designer position is primarily a full-time role; however, the Public Service offers flexibility options depending on operational needs and departmental policy. Telework and hybrid work arrangements are increasingly available for design and technology roles, allowing you to work remotely for portions of your week while collaborating with teams in-person as needed.
Part-time or job-sharing arrangements may be available in some circumstances and are typically negotiated with your manager and departmental human resources office based on business requirements and individual needs. Flexible working hours and compressed work weeks are options in many DND locations, supporting work-life balance while maintaining productivity and team collaboration. The extent of flexible work depends on your specific role, team structure, and the nature of your projects. As the federal government continues to evolve its hybrid work policies, opportunities for flexible arrangements may expand. It is recommended to discuss specific flexibility options during the recruitment and onboarding process with your hiring manager and HR representative.
Related Careers
No related military careers on file for this position.
