Government of Canada / Gouvernement du Canada

Flight Attendant

NOC 64311 Aviation Employee Non-Digital
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Overview

Flight Attendants in the Department of National Defence provide essential passenger services and safety operations aboard Canadian Armed Forces aircraft. As a Flight Attendant, you will be responsible for ensuring the comfort, safety, and well-being of all passengers during flight operations, including military personnel, government officials, and other authorized travellers. You will work as part of a professional crew in a dynamic, safety-focused environment where attention to detail and quick decision-making are critical. Your duties include conducting pre-flight safety briefings, demonstrating emergency procedures, serving meals and beverages, monitoring passenger comfort, and responding promptly to passenger needs or medical emergencies. Flight Attendants must maintain strict compliance with Transport Canada regulations, DND policies, and aircraft-specific procedures at all times. This role requires you to work effectively under pressure, maintain composure during challenging situations, and uphold the highest standards of professional conduct representing the Canadian Armed Forces.

Key Responsibilities

Perform aviation duties supporting federal transportation operations, Ensure compliance with transportation safety regulations, Monitor and report on operational performance, Coordinate logistics and scheduling

Required Skills

Transportation regulations, Logistics coordination, Safety management, Operational planning, Navigation/vehicle operation, Technical proficiency, Attention to detail, Collaboration, Continuous learning

Typical Education

Post-secondary education or equivalent experience relevant to the position

Training

Candidates typically require a high school diploma or equivalent as a minimum educational requirement. You must be fluent in English; bilingual capabilities (English and French) are highly valued and may be required for some postings. Upon hiring, you will complete comprehensive Flight Attendant training through an approved civil aviation training program accredited by Transport Canada. This training covers aircraft safety systems, emergency procedures, passenger service standards, first aid and CPR certification, dangerous goods handling, and security protocols. You will also receive DND-specific orientation covering military culture, chain of command, classified information handling, and operational security. Ongoing professional development includes recurrent training, annual safety briefings, and specialized certifications such as advanced first aid or crew resource management. Opportunities exist to pursue additional qualifications in areas such as international travel procedures or aircraft type ratings.

Entry Plans

Entry into the Flight Attendant position with DND typically occurs through open public service competitions advertised on the Government of Canada Job Bank and DND's careers website. Candidates may also enter through the Public Service staffing process, which includes online assessments, written exams, and interviews designed to evaluate customer service skills, safety awareness, and ability to work in team environments. Previous aviation experience, such as work with commercial airlines or other flight operations, is valued but not always required. Students and recent graduates may have access to DND student employment or bridging programs that provide pathway opportunities. Lateral moves from other transportation or customer service roles within the federal public service may be considered, with preference sometimes given to candidates with relevant experience. All candidates must pass a security clearance process, medical examination, and Transport Canada medical certificate requirements before employment begins.

Part-Time Options

Flight Attendant positions with DND are typically full-time permanent or term-based roles due to the nature of military flight operations and scheduling requirements. However, limited part-time or casual opportunities may be available depending on operational needs and posting announcements. The nature of the work—including early morning departures, overnight flights, and irregular schedules—requires flexibility in work hours and availability. Remote work is not applicable to this position, as Flight Attendants must be physically present aboard aircraft. Flexible scheduling options may be negotiated within operational constraints, particularly for experienced staff. Candidates should be prepared for variable work schedules, potential on-call duties, and the possibility of domestic and international travel. Benefits and entitlements vary depending on employment status (permanent vs. term), and employees are encouraged to review the specific job posting for details on scheduling flexibility and work arrangements.