As an Employee Assistance Program Policy Advisor, you will develop, implement, and evaluate policies and programs that support the mental health and well-being of DND civilian employees. You will work collaboratively with human resources teams, management, and external service providers to design comprehensive support services that address workplace wellness challenges. Your expertise will help shape departmental approaches to employee assistance, ensuring that policies are effective, accessible, and aligned with federal best practices.
Your day-to-day responsibilities include analyzing employee needs and program effectiveness, researching emerging best practices in employee wellness, and recommending policy improvements to senior management. You will prepare briefing materials, develop program guidelines, and consult with stakeholders across the department to ensure policies are practical and responsive to employee concerns. You may also coordinate with Treasury Board Secretariat and other federal departments to maintain consistency with government-wide HR standards.
This role is based primarily in an office environment, though you may travel occasionally to consult with employees and managers at different Defence locations. You will work independently on policy analysis while also participating in cross-functional teams. The position requires strong communication skills, as you will translate complex HR and wellness concepts into clear, actionable guidance for managers and employees at all levels.
Key Responsibilities
Deliver employee assistance program services to managers and employees, Advise on HR policies, procedures, and best practices, Process HR transactions and maintain accurate records, Support organizational HR initiatives and programs
Required Skills
HR policy interpretation, Interpersonal skills, Staffing and classification, Conflict resolution, Labour relations knowledge, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To succeed in this role, you should have a bachelor's degree in human resources management, organizational psychology, business administration, or a related field. Some positions may accept equivalent work experience in human resources or employee wellness programs. Professional certification such as CHRP (Chartered Human Resources Professional) or CIPHR (Certified HR Professional) is valued, though not always required at entry level.
Once hired, you will receive training specific to DND policies, collective agreements, and federal HR legislation. Professional development opportunities include courses in policy analysis, change management, and advanced HR practices. The department supports employees pursuing HR certifications and relevant post-secondary education. You may also attend workshops on employee assistance best practices, mental health awareness, and conflict resolution to keep your knowledge current.
Entry Plans
There are several pathways to join DND as an Employee Assistance Program Policy Advisor. Most positions are filled through public service staffing competitions advertised on the Government of Canada job board (jobs.gc.ca). These competitions are open to Canadian citizens and permanent residents. You may apply as an external candidate or as an internal candidate already working in the federal public service.
If you are currently a federal public service employee, you may be able to move laterally into this role from another HR position or through internal mobility programs. DND occasionally participates in HR leadership development programs that identify and develop talent for specialized HR roles. Recent graduates may find opportunities through co-op or student internship programs, which provide entry into the public service while building experience. Indeterminate and term positions are both available depending on departmental needs and competition requirements.
Part-Time Options
This position is typically offered as a full-time permanent or term appointment. Part-time and job-sharing arrangements may be available depending on operational needs and departmental approval. Many DND civilian employees benefit from flexible work arrangements, including the ability to adjust start and end times or compress work weeks.
Remote and hybrid work options have become increasingly available for policy and analysis roles. Depending on your specific assignment and manager's approval, you may be able to work from home for a portion of your week, particularly when conducting research or drafting policy documents. However, some in-person presence is typically required for meetings, consultations, and team collaboration. Specific arrangements are discussed during the hiring process and may be formalized in your employment contract or through departmental flexible work agreements.
Related Careers
No related military careers on file for this position.
