Education Clerks provide essential administrative support to education and training programs within the Department of National Defence. They assist in the coordination and delivery of educational services, manage student records, schedule classes and instructors, and maintain training documentation. These professionals work in a structured military environment while supporting the professional development of DND personnel and, in some cases, the broader Canadian Armed Forces community.
In this role, you will handle a variety of clerical tasks including data entry, filing, scheduling, correspondence, and record management. You may work with learning management systems, prepare reports, process applications, and coordinate with instructors, students, and other administrative staff. Your work directly impacts the effectiveness of training programs and the career progression of military personnel.
Education Clerks typically work in DND offices, training centres, or educational institutions located across Canada. You will interact regularly with military and civilian staff, adapt to military procedures and protocols, and contribute to a professional, mission-focused workplace.
Key Responsibilities
Perform general education duties within the education function, Prepare reports and documentation as required, Collaborate with team members and stakeholders, Maintain records and ensure compliance with relevant policies
Post-secondary education or equivalent experience relevant to the position
Training
To qualify as an Education Clerk, you typically need a high school diploma or equivalent. Some positions may require post-secondary education in administration, office management, or a related field, though this is not always mandatory.
Professional certifications that strengthen your application include Microsoft Office Specialist credentials, records management certifications, or administrative professional designations. Once hired, you will receive on-the-job training specific to DND systems, military terminology, training administration software, and relevant policies and procedures.
The Government of Canada supports ongoing professional development. You may have access to training in areas such as project management, advanced computer applications, customer service, and specialized education administration software. Many employees pursue certifications through the Professional Secretaries International (PSI) or similar organizations to advance their careers.
Entry Plans
There are several pathways to become an Education Clerk in the DND civilian workforce:
Public Service Staffing: Most positions are filled through open competitions advertised on the Public Service Commission (PSC) Jobs website and the DND Civilian Careers portal. Eligible Canadian citizens can apply when competitions are posted.
Student and Graduate Programs: The Federal Student Work Program and Post-Secondary Recruitment Campaigns offer opportunities for students and recent graduates to gain experience in the Public Service, sometimes leading to permanent positions.
Internal Mobility: Current DND or broader Public Service employees may apply to Education Clerk positions as lateral moves or career transitions. Internal competitions may also be held.
Temporary and Contract Work: Temporary positions may be available and can provide a pathway to permanent employment. Many individuals start in temporary roles and transition to indeterminate status.
To apply, you must meet the basic eligibility requirements (Canadian citizen, valid security clearance eligibility, and job-specific qualifications). Check the DND Civilian Careers website regularly for current job postings and apply through the designated online system.
Part-Time Options
Part-time and flexible work arrangements are sometimes available for Education Clerk positions, depending on operational needs and the specific location. Some DND offices offer flexible hours, compressed work weeks, or job-sharing opportunities.
Remote work options have expanded across the Public Service. Many clerical and administrative tasks can be performed remotely, though some Education Clerk roles may require on-site presence to manage in-person student services, document handling, or coordination with training facilities. Hybrid arrangements—combining remote and office-based work—are increasingly common.
Specific part-time, flexible, and remote options depend on the employing organization, the particular position, and operational requirements. When applying or interviewing, discuss workplace flexibility with the hiring team to understand what arrangements are available for the role you are pursuing.
