Government of Canada / Gouvernement du Canada

Director General - Telecommunications

NOC 12 Telecommunications Director General, Executive Director or equivalent Non-Digital
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Overview

As a Director General - Telecommunications, you provide strategic leadership and executive direction for telecommunications services and initiatives across the Department of National Defence. You are responsible for setting the vision and priorities for telecommunications infrastructure, policies, and operations that support military operations and defence capabilities. Your role involves overseeing large teams, managing substantial budgets, and ensuring alignment with both Defence and Government of Canada objectives. In this position, you make key decisions about telecommunications technology investments, standards, and service delivery models. You work with senior Defence leadership, other government departments, industry partners, and international allies to advance telecommunications capabilities. You manage complex projects, address emerging security threats, and ensure the Department's telecommunications systems are reliable, secure, and capable of supporting current and future defence needs. You work in a dynamic, security-conscious environment where continuous innovation and adaptation are essential. Your responsibilities span policy development, operational oversight, stakeholder management, and strategic planning. This is an ideal role for experienced telecommunications professionals who are ready to influence Defence strategy at the highest levels.

Key Responsibilities

Deliver telecommunications services supporting GC digital operations, Develop, configure, and maintain IT systems and infrastructure, Troubleshoot technical issues and provide user support, Document technical solutions and maintain system records

Required Skills

Systems administration, Programming/scripting, Network and security, Cloud technologies, ITIL/ITSM practices, Relevant technical skills, Communication, Teamwork, Problem-solving

Typical Education

Education and experience commensurate with the role requirements

Training

To succeed in this role, you typically need a university degree in telecommunications, engineering, computer science, or a related field. Many Directors General have obtained graduate-level education in business administration, public administration, or a specialized technology discipline. You should hold professional certifications relevant to telecommunications and IT management, such as Project Management Professional (PMP), ITIL, or industry-specific telecommunications credentials. Security clearance is essential; you will need Secret or Top Secret clearance depending on the posting. Ongoing professional development is expected at this level. The Public Service offers executive leadership programs, strategic management training, and specialized courses in Defence policy and operations. You are encouraged to maintain memberships in professional organizations such as the Canadian Information Processing Society (CIPS) or telecommunications industry associations.

Entry Plans

Entry to this Director General level position typically occurs through external or internal executive recruitment competitions. The Public Service Commission (PSC) posts these positions publicly, and candidates must compete based on demonstrated executive experience and leadership capability. Most candidates enter at this level after progressing through intermediate management positions (such as Manager or Senior Manager roles) within telecommunications or IT services, either within DND or elsewhere in the federal public service. Lateral moves from other government departments, provincial governments, or the private sector are common if you have equivalent executive experience and telecommunications expertise. The PSC assessment process includes evaluation of your strategic thinking, executive decision-making, financial management experience, and ability to lead large, complex organizations. You may be required to provide references from senior leaders and undergo interviews with senior Defence executives. Some candidates enter through executive talent pools or are identified through succession planning initiatives within the Department.

Part-Time Options

Director General positions are typically full-time, permanent roles due to the strategic nature of the work and the responsibility for ongoing operational leadership. However, the Public Service does offer flexible work arrangements where operationally feasible. Remote work options may be available for certain tasks, particularly policy work, strategic planning, and meetings that can be conducted virtually. However, this role requires regular presence at your primary work location to maintain leadership visibility, support your teams, and participate in in-person executive forums. Work-life balance initiatives, such as flexible start and end times within core hours, may be available depending on the Defence organization and local management practices. Any part-time arrangement would require negotiation and approval by your Deputy Minister or equivalent, as the role's strategic responsibilities typically require a full-time commitment.