Government of Canada / Gouvernement du Canada

Director General - Media relations

NOC 12 Media Relations Director General, Executive Director or equivalent Non-Digital
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Overview

As a Director General of Media Relations, you lead the strategic communications function for the Department of National Defence, serving as the principal media spokesperson and advisor to senior leadership. You are responsible for developing and implementing comprehensive media relations strategies that effectively communicate Defence priorities, operations, and policies to Canadian and international audiences. Your role encompasses managing media inquiries, coordinating public communications across the organization, and ensuring consistent messaging that supports departmental objectives while maintaining transparency and public trust. In this executive position, you oversee a team of communications professionals, including media relations specialists, communications advisors, and support staff. You direct the development of communication plans, manage crisis communications, and liaise with other government departments, allied nations, and media outlets. You provide strategic counsel to the Deputy Minister and senior military leadership on communications implications of policy decisions and operational activities. Your work environment is dynamic and fast-paced, requiring the ability to respond quickly to emerging issues while maintaining composure under pressure. You work in an office-based environment at National Defence Headquarters in Ottawa, though the role may require occasional travel to operational locations or international venues. This position requires security clearance and the ability to handle sensitive and sometimes confidential information. You operate within the Treasury Board policies and Government of Canada communications guidelines while upholding the values of integrity, professionalism, and service to Canadians.

Key Responsibilities

Develop and deliver media relations products and services, Draft content for various channels and audiences, Coordinate with stakeholders on messaging and approvals, Monitor and evaluate communications effectiveness

Required Skills

Writing and editing, Strategic thinking, Media relations, Digital content creation, Stakeholder engagement, Relevant technical skills, Communication, Teamwork, Problem-solving

Typical Education

Education and experience commensurate with the role requirements

Training

To qualify for this position, you typically need a university degree in communications, journalism, public relations, political science, or a related discipline. Many successful candidates hold advanced degrees such as a Master's degree in Communications, Public Administration, or Business Administration. Professional certifications from recognized bodies such as the Canadian Public Relations Society (CPRS) or the International Association of Business Communicators (IABC) are valued assets. Prior to reaching the Director General level, candidates complete progressive developmental assignments in communications roles within the federal Public Service, gaining experience in media relations, strategic communications, and management. Government of Canada learning and development programs support your professional growth, including courses in executive leadership, strategic communications, media training, crisis communications, and government policies. You are expected to maintain current knowledge of media landscapes, digital communications trends, and public sector communication best practices. Many successful candidates pursue professional development through conferences, workshops, and peer networks within the government communications community.

Entry Plans

Entry to this career in the federal Public Service typically begins at the Communications Advisor or Media Relations Officer level through public competitions advertised on the Government of Canada Jobs website. Candidates with relevant education and experience apply for advertised positions within the Communications function across DND or other federal departments. Progression to Director General occurs through a combination of competitive processes and succession planning initiatives. After establishing yourself in communications roles (typically 10-15 years of progressive experience), you may be considered for senior management positions including Director and ultimately Director General roles. The Public Service Commission conducts competitions for these senior positions, though some appointments may be made through executive recruitment processes or from merit lists established by previous competitions. Lateral moves from other federal departments' communications functions are common, as the Government of Canada recognizes transferable skills across the public sector. Experienced communications professionals from provincial governments, Crown corporations, or the private sector may also compete for federal positions. Student programs such as the Federal Student Work Experience Program (FSWEP) or the Co-op Student Program can provide entry points for those beginning their careers, leading to subsequent competitions for permanent positions.

Part-Time Options

The Director General - Media Relations position is typically a full-time, permanent role due to the executive nature of the position and the requirement to be available for crisis communications and urgent media issues. However, the federal Public Service does support flexible work arrangements where operationally feasible. Remote work options may be available for certain tasks such as strategic planning, writing, and internal meetings, though the role requires regular presence at National Defence Headquarters in Ottawa for stakeholder engagement and in-person leadership. The position may require occasional after-hours availability to respond to breaking news or urgent communications matters. Part-time conversion to this level is not typical; however, the Department of National Defence and the Treasury Board of Canada Secretariat continue to explore flexible work options for executives where the operational requirements of the role permit. Candidates interested in flexible arrangements are encouraged to discuss possibilities during the recruitment process.