As a Director General of Cleaning Services, you will lead and manage comprehensive cleaning and janitorial operations across multiple Department of National Defence facilities. In this senior executive role, you are responsible for developing strategic plans, setting organizational goals, and ensuring the delivery of high-quality cleaning services that support military readiness and facility operations. You will oversee budgets, manage personnel, implement best practices, and ensure compliance with health, safety, and environmental standards.
Your responsibilities include directing teams of cleaning professionals, supervisors, and support staff across various sites. You will establish service standards, implement quality assurance programs, and continuously improve operational efficiency. This role requires you to collaborate with other senior managers, facility operators, and stakeholders to align cleaning services with broader organizational objectives and military operational requirements.
You will work in a dynamic federal government environment where attention to detail, cost management, and safety are paramount. The role offers the opportunity to make a meaningful impact on the working conditions and operational effectiveness of Canada's Defence operations.
Key Responsibilities
Perform cleaning services duties within the commerce, retail services and insurance function, Prepare reports and documentation as required, Collaborate with team members and stakeholders, Maintain records and ensure compliance with relevant policies
Required Skills
Client service, Business acumen, Negotiation, Process management, Communication, Relevant technical skills, Communication, Teamwork, Problem-solving
Typical Education
Education and experience commensurate with the role requirements
Training
Education: A Bachelor's degree or equivalent is typically required, with preference for credentials in business administration, facilities management, operations management, or a related field. Equivalent work experience may be considered in lieu of formal education.
Certifications and Professional Development: Professional certifications in facilities management (such as IFMA), leadership and management credentials, or project management (PMP or equivalent) are highly valued. As a Director General, you are expected to engage in continuous professional development including executive leadership programs, advanced project management training, and specialized courses in strategic planning and public sector management.
Specialized Knowledge: Experience in or knowledge of cleaning operations, custodial management systems, health and safety regulations, environmental compliance, and budget management is essential. You should be familiar with federal procurement processes, Treasury Board policies, and government operational standards.
Entry Plans
Entry to this senior executive role typically occurs through one or more of the following pathways:
Competitive Selection: DND conducts formal competitions for Director General positions. These competitions are open to qualified Canadian citizens and permanent residents within the federal Public Service and external candidates. Competition notices are posted on the Government of Canada Jobs website and DND's careers portal.
Internal Advancement: Many Director Generals advance from lower management levels within DND or other federal departments. This pathway often involves progression through middle management roles such as Manager or Director of Cleaning Services, where you demonstrate leadership capability and operational excellence.
Lateral Moves: Experienced managers from other federal departments or private sector backgrounds may be considered for this role, particularly those with proven executive leadership in facilities management, operations, or related business services.
Executive Development Programs: The federal government offers development programs designed to prepare high-potential managers for senior leadership roles, which can lead to Director General opportunities.
International Mobility: DND participates in Public Service mobility agreements that may allow qualified managers to transfer into this role from other federal organizations.
Part-Time Options
Part-time Arrangements: Director General positions are typically full-time, executive-level roles due to the strategic leadership and decision-making responsibilities required. Part-time options at this senior level are generally not available.
Flexible Work: While full-time commitment is expected, some flexibility in work schedules may be negotiated depending on DND operational requirements and collective agreement provisions. This might include flexible start and end times or occasional remote work for administrative tasks.
Remote Work: Remote work options are limited due to the executive nature of the role and the need for on-site facility oversight and staff supervision. However, DND is increasingly supportive of hybrid arrangements where executives may work remotely for certain administrative duties while maintaining required on-site presence for operational management and leadership.
Leave and Benefits: As a senior executive, you are entitled to generous vacation entitlements, sick leave, and other benefits as outlined in the Treasury Board and DND collective agreements and policies. Additional executive benefits may apply depending on your specific appointment terms.
Related Careers
No related military careers on file for this position.
