As a Director of IM Business Interface, you play a crucial leadership role in bridging the gap between Department of National Defence business operations and information management services. You lead a team of IM professionals who translate organizational needs into effective information management strategies and solutions. Your work ensures that DND's information resources are managed efficiently, securely, and in compliance with federal regulations while supporting defence and security objectives.
In this role, you develop and implement IM policies, standards, and practices that align with Treasury Board directives and DND priorities. You manage budgets, staff, and projects while providing strategic advice to senior leadership on information management challenges and opportunities. You also collaborate with other government departments and external partners to ensure DND's IM practices meet or exceed best practices in the federal Public Service.
Key Responsibilities
Plan and manage the delivery of im business interface services and programs, Supervise and develop staff within the im business interface team, Monitor performance metrics and report on results, Develop and implement operational plans and procedures, Manage stakeholder relationships and ensure service quality
Required Skills
Records management, ATIP legislation, Information governance, Classification systems, Digital literacy, Team leadership, Operational planning, Stakeholder engagement, Results management
Typical Education
Bachelor's degree or equivalent; significant experience in the relevant discipline with demonstrated leadership
Training
To succeed in this role, you typically need a bachelor's degree in computer science, information technology, business administration, or a related field. Many candidates also hold a master's degree in business administration, information systems, or public administration. You should demonstrate knowledge of federal information management policies, Treasury Board standards, and DND's organizational structure.
Professional certifications valued in this role include Project Management Professional (PMP), Certified Information Systems Manager (CISM), or certified information governance credentials. The Government of Canada provides ongoing professional development through the Canada School of Public Service, including courses on leadership, IM frameworks, and federal policy. As a Director, you are expected to maintain current knowledge of evolving information management practices, cybersecurity principles, and emerging technologies.
Entry Plans
Most candidates enter this Director-level position through one or more of these pathways: direct external competition advertised through the Public Service Commission (PSC), lateral movement from related IM or IT management positions within DND or other federal departments, or promotion from senior IM roles within the department.
To be considered competitive, you typically need 10 or more years of progressive experience in information management, business analysis, or IT management roles, with at least 3-5 years in a management or supervisory capacity. If you are already part of the federal Public Service in an IM role, you can express interest in internal competitions or speak with your HR advisor about career progression opportunities. External candidates should monitor the PSC Jobs website (jobs.gc.ca) and DND's careers site for open competitions. Lateral moves from other government departments are also possible if you have comparable experience.
Part-Time Options
This Director-level position is typically offered on a full-time permanent basis. However, the Government of Canada recognizes the importance of work-life balance, and alternate work arrangements may be negotiated depending on operational requirements and departmental policy.
Remote work arrangements have become more common within the federal Public Service, and many IM roles include flexible options such as hybrid or telework schedules. As a Director, your ability to work remotely may be negotiated based on your team's operational needs and DND's current workplace policies. Part-time or job-sharing arrangements at the Director level are rare but not impossible; you should discuss your specific needs with the hiring manager and HR during the recruitment process. All work arrangements must align with Treasury Board policies and DND's operational requirements.
Related Careers
No related military careers on file for this position.
