As a Digital Literacy Facilitator – AI Focus, you will play a crucial role in helping Department of National Defence (DND) employees understand and effectively use artificial intelligence tools and technologies in their daily work. You will develop and deliver training programs, create learning materials, and provide ongoing support to build confidence and competency across the organization. This position bridges the gap between technical AI capabilities and practical workplace application, ensuring that all staff members can leverage these tools to improve efficiency and decision-making. You will work collaboratively with subject matter experts, IT specialists, and departmental leaders to identify learning needs and design customized solutions that meet the diverse needs of our workforce. Your work environment will include a mix of classroom-style instruction, one-on-one coaching, virtual training delivery, and collaborative planning sessions. You may work across multiple DND locations and with various employee groups, from front-line staff to management, adapting your approach to different learning styles and technical backgrounds. This is an excellent opportunity to contribute to DND's digital transformation while helping colleagues build skills for the modern workplace.
Key Responsibilities
Contribute to artificial intelligence (ai) adoption & change enablement projects and initiatives, Develop, test, and deploy AI/ML models and solutions, Analyze data to support evidence-based decision-making, Document technical approaches and ensure responsible AI practices
Required Skills
Python/R programming, Machine learning frameworks, Data analysis, Statistical modelling, Critical thinking, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
To succeed in this role, you should have a strong foundation in adult learning principles and experience designing or delivering training programs. A post-secondary credential in education, instructional design, human resources, or a related field is typically required. Knowledge of artificial intelligence concepts, applications, and tools relevant to government operations is essential—this can be acquired through professional certifications, online courses, or equivalent work experience. The Government of Canada encourages ongoing professional development, and you may pursue certifications in areas such as instructional design (IDOL, IDCC), AI literacy, change management, or adult education. DND provides access to learning platforms, tuition support programs, and professional development funds to help you stay current with emerging technologies and training methodologies. Internal training opportunities within the Public Service, including courses on government systems and policies, will be provided to support your success in this role.
Entry Plans
Entry into this position typically occurs through a federal Public Service competition open to Canadian citizens. You may apply as an external candidate or as a current Government of Canada employee seeking an internal opportunity. Lateral moves from related fields—such as training, human resources, change management, or IT support roles—are common pathways into this position. The Public Service Commission (PSC) manages recruitment and ensures fair, merit-based selection. Some departments participate in student recruitment programs and development opportunities (such as the Federal Student Work Experience Program or Post-Secondary Recruitment Campaign) that can lead to permanent positions. If you are currently a DND employee in a related role, internal staffing competitions or acting arrangements may provide a direct path. Contract or term positions may also be available as stepping stones to permanent employment. We encourage you to monitor the Government of Canada Job Bank and DND's internal opportunities portal for current postings and to speak with your HR advisor about career development options.
Part-Time Options
Part-time and flexible work arrangements are often available for Digital Literacy Facilitator positions, subject to operational needs and management approval. Many training and facilitation activities can be structured to accommodate flexible schedules, including evening or weekend delivery for shift-based workers. Remote work is increasingly common in this role, particularly for virtual training delivery, course development, and one-on-one coaching sessions. However, some in-person facilitation at DND locations may be required depending on the specific position and department needs. Job sharing arrangements and compressed work weeks may be negotiable with your manager. The Government of Canada is committed to supporting work-life balance and recognizes the value of flexible work in attracting and retaining talented employees. Specific flexibility options will be discussed during the hiring process and can be revisited as your role evolves.
Related Careers
No related military careers on file for this position.
